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Posts from the ‘Zero Trust Security’ Category

Financial Services Rely On BYOD – How Do They Stay Secure?

Financial Services Rely On BYOD – How Do They Stay Secure?

Bottom Line: 2020 is going to be the year companies launch more digital business initiatives that depend on BYOD than ever before, making Zero Trust Security a key contributor to their success.

Financial Services firms are at an inflection point going into 2020. Mobile-first products and services now dominate their product roadmaps for next year, with applications’ speed and security being paramount. In fintech, DevOps teams have been working with AngularJS for years now, and the scale and speed of their applications reflect their expertise. How well existing IT infrastructure flexes to support the new mobile-first product and services strategies depends on how quickly members of IT, customer service, and customer success teams can respond. BYOD is proving invaluable in achieving the speed of response these new digital business models require.

In 2020 more employees of Financial Services firms will rely on their mobile devices as their primary form of digital ID than has ever been the case before. A recent survey conducted by IDG in association with MobileIron found that 89% of security leaders believe mobile devices will be the primary digital ID employees use to gain access to resources and get work done. The CIOs I’ve spoken agree. A copy of the IDG and MobileIron study, Say Goodbye to Passwords, can be downloaded here.

Counting On BYOD To Deliver Responsiveness And Speed

CIO and IT bonuses are often indexed to the revenue contributions their new products and services deliver, making speed, scale, security, and responsiveness the most important features of all. Fintech CIOs are saying that BYOD is proving indispensable in scaling IT in support of new digital business initiatives as a result. By 2022, 75% of smartphones used in the enterprise will bring your own device (BYOD), up from 35% in 2018, forcing a migration from device-centric management to app- and data-centric management, according to Gartner’s Competitive Landscape: Managed Mobility Services.

Two factors continue to propel BYOD adoption in financial services, fueling the need for Zero Trust Security across every mobile device. The first is the need for real-time responsiveness from internal team members and the second is having every threat surface protected without degrading the time to respond to customers. Every CIO, IT and Product Management leader I’ve spoken with mention the race they are in to deliver mobile-first products and services early in 2020 that redefine their business.  With every identity being a new security perimeter, Financial Services firms are relying on Unified Endpoint Management (UEM), multi-factor authentication (MFA), and additional zero trust-enabling technologies as an integral part of their Enterprise Mobility Management (EMM) strategy. Their goal is to create a Zero Trust Security framework that protects every mobile device endpoint. Leaders in this field include MobileIron, who also provides zero sign-on (ZSO), and mobile threat defense (MTD) in addition to UEM and EMM solutions today.  The following are the key features every BYOD program needs to offer to stay secure, scale and succeed in 2020:

  •  Separation of business and personal data is a must-have in any BYOD security strategy. FinTechs who have the greatest success with BYOD as part of their digital initiatives are relying on Enterprise Mobility Management (EMM) to selectively wipe only the business data from a device in the event it is compromised.
  • An interactive, intuitive user experience that can be quickly customized at scale by role, department, and workflow requirements without impacting user productivity. Too often BYOD users have had to trade off having stronger security on their own devices versus using a company-provided smartphone to get remote work done. The best EMM and UEM solutions in the market today enable Zero Trust by treating every identity as a new security perimeter.
  • Define the success of a BYOD security strategy by how well it immediately shuts down access to confidential data and systems first. Being able to immediately block access to confidential systems and data is the most important aspect of securing any BYOD across a network.
  • Limit access to internal system resources based on the employee’s department, role, and function to eliminate the risk of confidential data ending up in a personal app. EMM solutions have progressed quickly, especially on the dimension of providing Zero Trust Security across BYOD networks. Look for an EMM solution that gives the administrator the flexibility of limiting mobile device access to a specific series of services and access points based on an employees’ role in a specific department and the scope of data they need access to.
  • Proven multi-operating system expertise and support for legacy internally created mobile applications and services. One of the main reasons BYOD is succeeding today as an enablement strategy is the freedom it gives users to select the device they prefer to work with. Supporting Android and IOS is a given. Look for advanced EMM and UEM solutions that also support legacy mobility applications. The best BYOD security solutions deliver device and application compatibility with no degradation in security or performance.

Conclusion – Why BYOD Strategies Need Zero Trust Now

Trust-but-verify isn’t working today. Attackers are capitalizing on it by stealing or buying privileged access credentials, accessing any system or database they choose. Financial Services firms fully expect their new products and services launching in 2020 to face an onslaught of breach and hacking attempts. Trust-but-verify approaches that are propagated across an enterprises’ BYOD base of devices using Virtual Private Networks and demilitarized zones (DMZ) impede employee’s productivity, often force login authentication. Trust-but verify doesn’t scale well into BYOD scenarios, leaving large gaps attackers can gain access to valuable internal data and systems. For BYOD users, trust-but-verify reduces productivity, delivers poor user experiences, and for new business models, slower customer response times.

By going to a Zero Trust Framework, Financial Services firms will be able to treat every identity and the mobile device they are using as their new security perimeter. Basing a BYOD strategy on a Zero Trust Framework enables any organization to find the correlation between the user, device, applications, and networks in milliseconds, thwarting potential threats before granting secure access to the device. Leaders delivering Zero Trust for BYOD include MobileIron, who provides endpoint management (UEM) capabilities with enabling technologies of zero sign-on (ZSO) user and device authentication, multi-factor authentication (MFA), and mobile threat detection (MTD).

Three Reasons Why Killing Passwords Improves Your Cloud Security

Jack Dorsey’s Twitter account getting hacked by having his telephone number transferred to another account without his knowledge is a wake-up call to everyone of how vulnerable mobile devices are. The hackers relied on SIM swapping and convincing Dorsey’s telecom provider to bypass requiring a passcode to modify his account. With the telephone number transferred, the hackers accessed the Twitter founder’s account. If the telecom provider had adopted zero trust at the customer’s mobile device level, the hack would have never happened.

Cloud Security’s Weakest Link Is Mobile Device Passwords

The Twitter CEO’s account getting hacked is the latest in a series of incidents that reflect how easy it is for hackers to gain access to cloud-based enterprise networks using mobile devices. Verizon’s Mobile Security Index 2019 revealed that the majority of enterprises, 67%, are the least confident in the security of their mobile assets than any other device. Mobile devices are one of the most porous threat surfaces a business has. They’re also the fastest-growing threat surface, as every employee now relies on their smartphones as their ID. IDG’s recent survey completed in collaboration with MobileIron, titled Say Goodbye to Passwords found that 89% of security leaders believe that mobile devices will soon serve as your digital ID to access enterprise services and data.

Because they’re porous, proliferating and turning into primary forms of digital IDs, mobile devices and their passwords are a favorite onramp for hackers wanting access to companies’ systems and data in the cloud. It’s time to kill passwords and shut down the many breach attempts aimed at cloud platforms and the valuable data they contain.

Three Reasons Why Killing Passwords Improves Your Cloud Security

Killing passwords improve cloud security by:

  1. Eliminating privileged access credential abuse. Privileged access credentials are best sellers on the Dark Web, where hackers bid for credentials to the world’s leading banking, credit card, and financial management systems. Forrester estimates that 80% of data breaches involve compromised privileged credentials, and a recent survey by Centrify found that 74% of all breaches involved privileged access abuse. Killing passwords shuts down the most common technique hackers use to access cloud systems.
  2. Eliminating the threat of unauthorized mobile devices accessing business cloud services and exfiltrating data. Acquiring privileged access credentials and launching breach attempts from mobile devices is the most common hacker strategy today. By killing passwords and replacing them with a zero-trust framework, breach attempts launched from any mobile device using pirated privileged access credentials can be thwarted. Leaders in the area of mobile-centric zero trust security include MobileIron, whose innovative approach to zero sign-on solves the problems of passwords at scale. When every mobile device is secured through a zero-trust platform built on a foundation of unified endpoint management (UEM) capabilities, zero sign-on from managed and unmanaged services become achievable for the first time.
  3. Giving organizations the freedom to take a least-privilege approach to grant access to their most valuable cloud applications and platforms. Identities are the new security perimeter, and mobile devices are their fastest-growing threat surface. Long-standing traditional approaches to network security, including “trust but verify” have proven ineffective in stopping breaches. They’ve also shown a lack of scale when it comes to protecting a perimeter-less enterprise. What’s needed is a zero-trust network that validates each mobile device, establishes user context, checks app authorization, verifies the network, and detects and remediates threats before granting secure access to any device or user. If Jack Dorsey’s telecom provider had this in place, his and thousands of other people’s telephone numbers would be safe today.

Conclusion

The sooner organizations move away from being so dependent on passwords, the better. The three reasons why killing passwords improve cloud security are just the beginning. Imagine how much more effective distributed DevOps teams will be when security isn’t a headache for them anymore, and they can get to the cloud-based resources they need to get apps built. And with more organizations adopting a mobile-first development strategy, it makes sense to have a mobile-centric zero-trust network engrained in key steps of the DevOps process. That’s the future of cloud security, starting with the DevOps teams creating the next generation of apps today.

Why Manufacturing Supply Chains Need Zero Trust

  • According to the 2019 Verizon Data Breach Investigation Report, manufacturing has been experiencing an increase in financially motivated breaches in the past couple of years, whereby most breaches involve Phishing and the use of stolen credentials.
  • 50% of manufacturers report experiencing a breach over the last 12 months, 11% of which were severe according to Sikich’s 5th Manufacturing and Distribution Survey, 2019.
  • Manufacturing’s most commonly data compromised includes credentials (49%), internal operations data (41%), and company secrets (36%) according to the 2019 Verizon Data Breach Investigation Report.
  • Manufacturers’ supply chains and logistics partners targeted by ransomware which have either had to cease operations temporarily to restore operations from backup or have chosen to pay the ransom include Aebi SchmidtASCO Industries, and COSCO Shipping Lines.

Small Suppliers Are A Favorite Target, Ask A.P. Møller-Maersk

Supply chains are renowned for how unsecured and porous they are multiple layers deep. That’s because manufacturers often only password-protect administrator access privileges for trusted versus untrusted domains at the operating system level of Windows NT Server, haven’t implemented multi-factor authentication (MFA), and apply a trust but verify mindset only for their top suppliers. Many manufacturers don’t define, and much less enforce, supplier security past the first tier of their supply chains, leaving the most vulnerable attack vectors unprotected.

It’s the smaller suppliers that hackers exploit to bring down many of the world’s largest manufacturing companies. An example of this is how an accounting software package from a small supplier, Linkos Group, was infected with a powerful ransomware agent, NotPetya, bringing one of the world’s leading shipping providers,  A.P. Møller-Maersk, to a standstill. Linkos’ Group accounting software was first installed in the A.P. Møller-Maersk offices in Ukraine. The NotPetya ransomware was able to take control of the local office servers then propagate itself across the entire A.P. Møller-Maersk network. A.P. Møller-Maersk had to reinstall their 4,000 servers, 45,000 PCs, and 2500 applications, and the damages were between $250M to $300M. Security experts consider the ransomware attack on A.P. Møller-Maersk to be one of the most devastating cybersecurity attacks in history. The Ukraine-based group of hackers succeeded in using an accounting software update from one of A.P. Møller-Maersk’s smallest suppliers to bring down one of the world’s largest shipping networks. My recent post, How To Deal With Ransomware In A Zero Trust World explains how taking a Zero Trust Privilege approach minimizes the risk of falling victim to ransomware attacks. Ultimately, treating identity as the new security perimeter needs to be how supply chains are secured. The following geographical analysis of the attack was provided by CargoSmart, showing how quickly NotPetya ransomware can spread through a global network:

CargoSmart provided a Vessel Monitoring Dashboard to monitor vessels during this time of recovery from the cyber attack.

Supply Chains Need To Treat Every Supplier In Their Network As A New Security Perimeter

The more integrated a supply chain, the more the potential for breaches and ransomware attacks. And in supply chains that rely on privileged access credentials, it’s a certainty that hackers outside the organization and even those inside will use compromised credentials for financial gain or disrupt operations. Treating every supplier and their integration points in the network as a new security perimeter is critical if manufacturers want to be able to maintain operations in an era of accelerating cybersecurity threats.

Taking a Zero Trust Privilege approach to securing privileged access credentials will help alleviate the leading cause of breaches in manufacturing today, which is privileged access abuse. By taking a “never trust, always verify, and enforce least privilege” approach, manufacturers can protect the “keys to the kingdom,” which are the credentials hackers exploit to take control over an entire supply chain network.

Instead of relying on trust but verify or trusted versus untrusted domains at the operating system level, manufacturers need to have a consistent security strategy that scales from their largest to smallest suppliers. Zero Trust Privilege could have saved A.P. Møller-Maersk from being crippled by a ransomware attack by making it a prerequisite that every supplier must have ZTP-based security guardrails in place to do business with them.

Conclusion

Among the most porous and easily compromised areas of manufacturing, supply chains are the lifeblood of any production business, yet also the most vulnerable. As hackers become more brazen in their ransomware attempts with manufacturers and privileged access credentials are increasingly sold on the Dark Web, manufacturers need a sense of urgency to combat these threats. Taking a Zero Trust approach to securing their supply chains and operations, helps manufacturers to implement least privilege access based on verifying who is requesting access, the context of the request, and the risk of the access environment. By implementing least privilege access, manufacturers can minimize the attack surface, improve audit and compliance visibility, and reduce risk, complexity, and costs for the modern, hybrid manufacturing enterprise.

Mobile Identity Is The New Security Perimeter

  • 86% of enterprise executives say that mobile threats are growing faster than any other according to Verizon’s Mobile Security Index 2019 and 67% of enterprise execs are less confident about the security of their mobile devices compared to other IT assets.
  • Mobile devices are hackers’ favorite platform to target, with over 905,000 malware packages installed in Q1 of this year alone and over 5.3 million in 2018, according to Statistica.
  • 38% of mobile devices introduce unnecessary risk into the organization based on an analysis of privacy and security settings according to MobileIron’s Global Threat Report.

Mobile devices reflect you and your customers’ identity in the many apps, data, and ongoing activities you and they choose to engage in. Every enterprise looking to reinvent itself by scaling digital business strategies is putting mobile devices at the center of growth plans because they are everyone’s identity.

89% of security leaders believe that mobile devices will serve as your digital ID to access enterprise services and data in the near future according to a recent survey by IDG completed in conjunction with MobileIron, titled Say Goodbye to Passwords. You can download a copy of the study here. Mobile devices are increasingly becoming the IDs enterprises rely on to create and scale a mobile-centric zero trust security network throughout their organizations.

Enterprises are relying on mobile devices more than ever before, personalizing them for each associate or employee to launch and scale new business initiatives. These factors combined are leading to a rapid expansion of, and reliance on mobile devices as the single digital ID enterprises rely on to enable perimeter-less borders. The following IDG survey results reflect enterprise security leaders’ prediction of when mobile devices will authenticate Identity Access Management (IAM):

Passwords Aren’t Strong Enough For A Zero Trust World   

The bottom line is that passwords are the weakest defense in a zero-trust world. Ineffective in stopping privileged credential-based breaches, with the most privileged system access credentials shared and at times resold by insiders, passwords give hackers a key to the front door of enterprises’ systems. They no longer have to hack their way in; stolen or purchased passwords and privileged access credentials available on the Dark Web-enable hackers to use the front door of enterprise IT.

Both the IDG study published in conjunction with MobileIronSay Goodbye to Passwords and Passwordless Authentication: Bridging the Gap Between High-Security and Low-Friction Identity Management by Enterprise Management Associates (EMA) validate how weak passwords are in a zero-trust world and the many reasons they need to go.  Here are a few of the many factors that favor move beyond passwords to mobile-centric zero-trust security framework:

  • While 95% of enterprise executives say they have multi-factor authentication (MFA) implemented, a little more than half of their users are using it. Senior security executives say they doubt the security benefits (36%), expense (33%), and the decision that users don’t access sensitive information (45%), making MFA pointless.
  • 86% of senior security executives would dump password use as an authentication method if they could. In fact, nearly half of those surveyed cited eliminating passwords as a way to cut almost half of all breach attempts. Perceived security shortcomings are a key reason why almost three-quarters of these security leaders say they’re actively looking for replacements for passwords for authentication.
  • 62% of the senior security execs reported extreme user irritation with password lockouts. The percentage of respondents who reported extreme user frustration at password lockouts rose to 67% at companies with more than 5,000 employees. Users having to call in and change their password with IT’s help is a major drain on productivity and worker’s time. Senior security executives want to abandon passwords given how high maintenance they are to support and how they drain time and productivity from any organization.   

Creating A Mobile Zero Trust Network

The new reality for any enterprise is that mobile device identities are the new security perimeter. Mobility devices ranging from smartphones to tablets are exponentially expanding the threat surfaces that enterprises need to secure and passwords aren’t scaling to do the job. Instead of just relying on a password, secure access needs to be determined by a “never trust, always verify” approach that requires verification of the device, user, apps, networks, and evaluation of the presence of threats before granting access.
The formidable challenges of securing a perimeter-less enterprise where the mobile device identities are the new security perimeter need a mobile-centric zero-trust network to succeed. Zero trust validates the device, establishes user context, checks app authorization, verifies the network, and detects and remediates threats—all before granting secure access to any device or user.  Zero trust platforms are built on unified endpoint management (UEM) systems and their enabling technologies including zero sign-on (ZSO) user and device authentication, multi-factor authentication (MFA), and mobile threat detection (MTD). The following illustration reflects best practices in provisioning, granting access, protecting, enforcing, and provisioning access privileges for a mobile Zero Trust network.

Conclusion

Your smartphone or mobile device of choice is increasingly going to become your ID and secure access to resources across the enterprises you work for. Passwords have proven to be ineffective in thwarting the most common source of breaches, which is privileged credential abuse.  Enterprise executives interviewed for two completely different studies reached the same conclusion: IT infrastructure will be much safer once passwords are gone.

The Truth About Privileged Access Security On AWS And Other Public Clouds

 

Bottom Line: Amazon’s Identity and Access Management (IAM) centralizes identity roles, policies and Config Rules yet doesn’t go far enough to provide a Zero Trust-based approach to Privileged Access Management (PAM) that enterprises need today.

AWS provides a baseline level of support for Identity and Access Management at no charge as part of their AWS instances, as do other public cloud providers. Designed to provide customers with the essentials to support IAM, the free version often doesn’t go far enough to support PAM at the enterprise level. To AWS’s credit, they continue to invest in IAM features while fine-tuning how Config Rules in their IAM can create alerts using AWS Lambda. AWS’s native IAM can also integrate at the API level to HR systems and corporate directories, and suspend users who violate access privileges.

In short, native IAM capabilities offered by AWS, Microsoft Azure, Google Cloud, and more provides enough functionality to help an organization get up and running to control access in their respective homogeneous cloud environments. Often they lack the scale to fully address the more challenging, complex areas of IAM and PAM in hybrid or multi-cloud environments.

The Truth about Privileged Access Security on Cloud Providers Like AWS

The essence of the Shared Responsibility Model is assigning responsibility for the security of the cloud itself including the infrastructure, hardware, software, and facilities to AWS and assign the securing of operating systems, platforms, and data to customers. The AWS version of the Shared Responsibility Model, shown below, illustrates how Amazon has defined securing the data itself, management of the platform, applications and how they’re accessed, and various configurations as the customers’ responsibility:

AWS provides basic IAM support that protects its customers against privileged credential abuse in a homogenous AWS-only environment. Forrester estimates that 80% of data breaches involve compromised privileged credentials, and a recent survey by Centrify found that 74% of all breaches involved privileged access abuse.

The following are the four truths about privileged access security on AWS (and, generally, other public cloud providers):

  1. Customers of AWS and other public cloud providers should not fall for the myth that cloud service providers can completely protect their customized and highly individualized cloud instances. As the Shared Responsibility Model above illustrates, AWS secures the core areas of their cloud platform, including infrastructure and hosting services. AWS customers are responsible for securing operating systems, platforms, and data and most importantly, privileged access credentials. Organizations need to consider the Shared Responsibility Model the starting point on creating an enterprise-wide security strategy with a Zero Trust Security framework being the long-term goal. AWS’s IAM is an interim solution to the long-term challenge of achieving Zero Trust Privilege across an enterprise ecosystem that is going to become more hybrid or multi-cloud as time goes on.
  2. Despite what many AWS integrators say, adopting a new cloud platform doesn’t require a new Privileged Access Security model. Many organizations who have adopted AWS and other cloud platforms are using the same Privileged Access Security Model they have in place for their existing on-premises systems. The truth is the same Privileged Access Security Model can be used for on-premises and IaaS implementations. Even AWS itself has stated that conventional security and compliance concepts still apply in the cloud. For an overview of the most valuable best practices for securing AWS instances, please see my previous post, 6 Best Practices For Increasing Security In AWS In A Zero Trust World.
  3. Hybrid cloud architectures that include AWS instances don’t need an entirely new identity infrastructure and can rely on advanced technologies, including Multi-Directory Brokering. Creating duplicate identities increases cost, risk, and overhead and the burden of requiring additional licenses. Existing directories (such as Active Directory) can be extended through various deployment options, each with their strengths and weaknesses. Centrify, for example, offers Multi-Directory Brokering to use whatever preferred directory already exists in an organization to authenticate users in hybrid and multi-cloud environments. And while AWS provides key pairs for access to Amazon Elastic Compute Cloud (Amazon EC2) instances, their security best practices recommend a holistic approach should be used across on-premises and multi-cloud environments, including Active Directory or LDAP in the security architecture.
  4. It’s possible to scale existing Privileged Access Management systems in use for on-premises systems today to hybrid cloud platforms that include AWS, Google Cloud, Microsoft Azure, and other platforms. There’s a tendency on the part of system integrators specializing in cloud security to oversell cloud service providers’ native IAM and PAM capabilities, saying that a hybrid cloud strategy requires separate systems. Look for system integrators and experienced security solutions providers who can use a common security model already in place to move workloads to new AWS instances.

Conclusion

The truth is that Identity and Access Management solutions built into public cloud offerings such as AWS, Microsoft Azure, and Google Cloud are stop-gap solutions to a long-term security challenge many organizations are facing today. Instead of relying only on a public cloud provider’s IAM and security solutions, every organization’s cloud security goals need to include a holistic approach to identity and access management and not create silos for each cloud environment they are using. While AWS continues to invest in their IAM solution, organizations need to prioritize protecting their privileged access credentials – the “keys to the kingdom” – that if ever compromised would allow hackers to walk in the front door of the most valuable systems an organization has. The four truths defined in this article are essential for building a Zero Trust roadmap for any organization that will scale with them as they grow. By taking a “never trust, always verify, enforce least privilege” strategy when it comes to their hybrid- and multi-cloud strategies, organizations can alleviate costly breaches that harm the long-term operations of any business.

Your Mobile Phone Is Your Identity. How Do You Protect It?

 The average cost of a data breach has risen 12% over the past 5 years and is now $3.92M. U.S.-based breaches average $8.19M in losses, leading all nations. Not integrating mobile phone platforms and protecting them with a Zero Trust Security framework can add up to $240K to the cost of a breach. Companies that fully deploy security automation technologies experience around half the cost of a breach ($2.65M on average) compared to those that do not deploy these technologies ($5.16M on average). These and many other fascinating insights are from the 14th annual IBM Security Cost of a Data Breach Report, 2019. IBM is making a copy of the report available here for download (76 pp., PDF, opt-in). IBM and Ponemon Institute collaborated on the report, recruiting 507 organizations that have experienced a breach in the last year and interviewing more than 3,211 individuals who are knowledgeable about the data breach incident in their organizations. A total of 16 countries and 17 industries were included in the scope of the study. For additional details regarding the methodology, please see pages 71 - 75 of the report. Key insights from the report include the following: Lost business costs are 36.2% of the total cost of an average breach, making it the single largest loss component of all. Detection and escalation costs are second at 31.1%, as it can take up to 206 days to first identify a breach after it occurs and an additional 73 days to contain the breach. IBM found the average breach lasts 279 days. Breaches take a heavy toll on the time resources of any organization as well, eating up 76% of an entire year before being discovered and contained. U.S.-based breaches average $8.19M in losses, leading all nations with the highest country average. The cost of U.S.-based breaches far outdistance all other countries and regions of the world due to the value and volume of data exfiltrated from enterprise IT systems based in North America. North American enterprises are also often the most likely to rely on mobile devices to enable greater communication and collaboration, further exposing that threat surface. The Middle East has the second-highest average breach loss of $5.97M. In contrast, Indian and Brazilian organizations had the lowest total average cost at $1.83M and $1.35M, respectively. Data breach costs increase quickly in integration-intensive corporate IT environments, especially where there is a proliferation of disconnected mobile platforms. The study found the highest contributing costs associated with a data breach are caused by third parties, compliance failures, extensive cloud migration, system complexity, and extensive IoT, mobile and OT environments. This reinforces that organizations need to adopt a Zero Trust Security (ZTS) framework to secure the multiple endpoints, apps, networks, clouds, and operating systems across perimeter-less enterprises. Mobile devices are enterprises’ fasting growing threat surfaces, making them one of the highest priorities for implementing ZTS frameworks. Companies to watch in this area include MobileIron, which has created a mobile-centric, zero-trust enterprise security framework. The framework is built on the foundation of unified endpoint management (UEM) and additional zero trust-enabling technologies, including zero sign-on (ZSO), multi-factor authentication (MFA), and mobile threat detection (MTD). This approach to securing access and protect data across the perimeter-less enterprise is helping to alleviate the high cost of data breaches, as shown in the graphic below. Accidental, inadvertent breaches from human error and system glitches are still the root cause for nearly half (49%) of the data breaches. And phishing attacks on mobile devices that are lost, stolen or comprised in workplaces are a leading cause of breaches due to human error. While less expensive than malicious attacks, which cost an average of $4.45M, system glitches and human error still result in costly breaches, with an average loss of $3.24M and $3.5M respectively. To establish complete control over data, wherever it lives, organizations need to adopt Zero Trust Security (ZTS) frameworks that are determined by “never trust, always verify.”. For example, MobileIron’s mobile-centric zero-trust approach validates the device, establishes user context, checks app authorization, verifies the network, and detects and remediates threats before granting secure access to a device or user. This zero-trust security framework is designed to stop accidental, inadvertent and maliciously-driven, intentional breaches. The following graphic compares the total cost for three data breach root causes: Conclusion Lost business is the single largest cost component of any breach, and it takes years to fully recover from one. IBM found that 67% of the costs of a breach accrue in the first year, 22% accrue in the second year and 11% in the third. The more regulated a company’s business, the longer a breach will accrue costs and impact operations. Compounding this is the need for a more Zero Trust-based approach to securing every endpoint across an organization. Not integrating mobile phone platforms and protecting them with a Zero Trust Security (ZTS) framework can add up to $240K to the cost of a breach. Companies working to bridge the gap between the need for securing mobile devices with ZTS frameworks include MobileIron, which has created a mobile-centric, zero-trust enterprise security framework. There’s a significant amount of innovation happening with Identity Access Management that thwarts privileged account abuse, which is the leading cause of breaches today. Centrify’s most recent survey, Privileged Access Management in the Modern Threatscape, found that 74% of all breaches involved access to a privileged account. Privileged access credentials are hackers’ most popular technique for initiating a breach to exfiltrate valuable data from enterprise systems and sell it on the Dark Web.

  • The average cost of a data breach has risen 12% over the past 5 years and is now $3.92M.
  • U.S.-based breaches average $8.19M in losses, leading all nations.
  • Not integrating mobile phone platforms and protecting them with a Zero Trust Security framework can add up to $240K to the cost of a breach.
  • Companies that fully deploy security automation technologies experience around half the cost of a breach ($2.65M on average) compared to those that do not deploy these technologies ($5.16M on average).

These and many other fascinating insights are from the 14th annual IBM Security Cost of a Data Breach Report, 2019. IBM is making a copy of the report available here for download (76 pp., PDF, opt-in). IBM and Ponemon Institute collaborated on the report, recruiting 507 organizations that have experienced a breach in the last year and interviewing more than 3,211 individuals who are knowledgeable about the data breach incident in their organizations. A total of 16 countries and 17 industries were included in the scope of the study. For additional details regarding the methodology, please see pages 71 – 75 of the report.

Key insights from the report include the following:

  • Lost business costs are 36.2% of the total cost of an average breach, making it the single largest loss component of all. Detection and escalation costs are second at 31.1%, as it can take up to 206 days to first identify a breach after it occurs and an additional 73 days to contain the breach. IBM found the average breach lasts 279 days. Breaches take a heavy toll on the time resources of any organization as well, eating up 76% of an entire year before being discovered and contained.

  • U.S.-based breaches average $8.19M in losses, leading all nations with the highest country average. The cost of U.S.-based breaches far outdistance all other countries and regions of the world due to the value and volume of data exfiltrated from enterprise IT systems based in North America. North American enterprises are also often the most likely to rely on mobile devices to enable greater communication and collaboration, further exposing that threat surface. The Middle East has the second-highest average breach loss of $5.97M. In contrast, Indian and Brazilian organizations had the lowest total average cost at $1.83M and $1.35M, respectively.

  • Data breach costs increase quickly in integration-intensive corporate IT environments, especially where there is a proliferation of disconnected mobile platforms. The study found the highest contributing costs associated with a data breach are caused by third parties, compliance failures, extensive cloud migration, system complexity, and extensive IoT, mobile and OT environments. This reinforces that organizations need to adopt a Zero Trust Security (ZTS) framework to secure the multiple endpoints, apps, networks, clouds, and operating systems across perimeter-less enterprises. Mobile devices are enterprises’ fasting growing threat surfaces, making them one of the highest priorities for implementing ZTS frameworks. Companies to watch in this area include MobileIron, which has created a mobile-centric, zero-trust enterprise security framework. The framework is built on the foundation of unified endpoint management (UEM) and additional zero trust-enabling technologies, including zero sign-on (ZSO), multi-factor authentication (MFA), and mobile threat detection (MTD). This approach to securing access and protect data across the perimeter-less enterprise is helping to alleviate the high cost of data breaches, as shown in the graphic below.

  • Accidental, inadvertent breaches from human error and system glitches are still the root cause for nearly half (49%) of the data breaches. And phishing attacks on mobile devices that are lost, stolen or comprised in workplaces are a leading cause of breaches due to human error. While less expensive than malicious attacks, which cost an average of $4.45M, system glitches and the human error still result in costly breaches, with an average loss of $3.24M and $3.5M respectively. To establish complete control over data, wherever it lives, organizations need to adopt Zero Trust Security (ZTS) frameworks that are determined by “never trust, always verify.”. For example, MobileIron’s mobile-centric zero-trust approach validates the device, establishes user context, checks app authorization, verifies the network, and detects and remediates threats before granting secure access to a device or user. This zero-trust security framework is designed to stop accidental, inadvertent and maliciously-driven, intentional breaches. The following graphic compares the total cost for three data breach root causes:

Conclusion

Lost business is the single largest cost component of any breach, and it takes years to fully recover from one. IBM found that 67% of the costs of a breach accrue in the first year, 22% accrue in the second year and 11% in the third.  The more regulated a company’s business, the longer a breach will accrue costs and impact operations. Compounding this is the need for a more Zero Trust-based approach to securing every endpoint across an organization.

Not integrating mobile phone platforms and protecting them with a Zero Trust Security (ZTS) framework can add up to $240K to the cost of a breach. Companies working to bridge the gap between the need for securing mobile devices with ZTS frameworks include MobileIron, which has created a mobile-centric, zero-trust enterprise security framework. There’s a significant amount of innovation happening with Identity Access Management that thwarts privileged account abuse, which is the leading cause of breaches today. Centrify’s most recent survey, Privileged Access Management in the Modern Threatscape, found that 74% of all breaches involved access to a privileged account. Privileged access credentials are hackers’ most popular technique for initiating a breach to exfiltrate valuable data from enterprise systems and sell it on the Dark Web.

How To Deal With Ransomware In A Zero Trust World

  • Lake City, Florida’s city government paid ransomware attackers about $530,000 or 42 Bitcoins, to restore access to systems and data last month.
  • The City of Riviera Beach, Florida, paid ransomware attackers about $600,000 to regain access to their systems last month.
  • Earlier this month, LaPorte County, Indiana paid over $130,000 worth of Bitcoins to ransomware hackers to regain access to part of its computer systems.
  • This week, Louisiana Governor John Bel Edwards activated a state of emergency in response to a wave of ransomware infections that have hit multiple school districts in North Louisiana.

The recent ransomware attacks on Lake City, FloridaRiviera Beach, FloridaLaPorte County, Indiana, the City of Baltimore, Maryland, and a diverse base of enterprises including Eurofins ScientificCOSCONorsk Hydro, the UK Police Federation, and Aebi Schmidt reflect higher ransoms are being demanded than in the past to release high-value systems. There’s been a 44% decline in the number of organizations affected by ransomware in the past two years, yet an 89% increase in ransom demands over the last 12 months according to the Q1, 2019 Ransomware Marketplace Report published by Coveware. The Wall Street Journal’s article “How Ransomware Attacks Are Forcing Big Payments From Cities, Counties” provides an excellent overview of how Ryuk, a ransomware variant, works and is being used to hold unprepared municipalities’ IT networks for ransom.

How To Handle A Ransomware Attack

Interested in learning more about ransomware and how to help municipalities and manufacturers protect themselves against it, I attended Centrify’s recent webinar, “5 Steps To Minimize Your Exposure To Ransomware Attacks”. Dr. Torsten George, noted cybersecurity evangelist, delivered a wealth of insights and knowledge about how any business can protect itself and recover from a ransomware attack. Key insights from his webinar include the following:

  • Ransomware attackers are becoming more sophisticated using spear-phishing emails that target specific individuals and seeding legitimate websites with malicious code – it’s helpful to know the anatomy of an attack. Some recent attacks have even started exploiting smartphone vulnerabilities to penetrate corporate networks, according to Dr. George. The following graphic from the webinar explains how attackers initiate their ransomware attempts by sending a phishing email that might include a malicious attachment or link that leads to a malicious website. When a user clicks on the file/webpage, it unloads the malware and starts executing. It then establishes communications to the Command and Control Server – more often than not via TOR, which is free, open-source software for enabling anonymous communication. In the next step, the files get encrypted, and the end-user gets the infamous ransomware screen. From there on, communications with the end-user is done via TOR or similar technologies. Once the ransom is paid – often via Bitcoin to avoid any traces to the attacker – the private key is delivered to the users to regain access to their data.

  • To minimize the impact of a ransomware attack on any business, Business Continuity and Prevention strategies need to be in place now. A foundation of any successful Business Continuity strategy is following best practices defined by the U.S. Government Interagency Technical Guidance. These include performing regular data backup, penetration testing, and secure backups as the graphic below illustrate:

  • There are six preventative measures every business can take today to minimize the risk and potential business disruption of ransomware, according to the U.S. Government Interagency Technical Guidelines and FBI. One of the most valuable insights gained from the webinar was learning about how every business needs to engrain cybersecurity best practices into their daily routines. Calling it “cyber hygiene,” Dr. George provided insights into the following six preventative measures:

  • Stopping privileged access abuse with a Zero Trust Privilege-based approach reduces ransomware attacks and breaches’ ability to proliferate. Centrify found that 74% of all data breaches involve access to a privileged account. In a separate study, The Forrester Wave™: Privileged Identity Management, Q4 2018, (PDF, 19 pp., no opt-in) found that at least 80% of data breaches have a connection to compromised privileged credentials. Dr. George observed that hackers don’t hack in anymore—they log in using weak, default, stolen, or otherwise compromised credentials. Zero Trust Privilege requires granting least privilege access based on verifying who is requesting access, the context of the request, and the risk of the access environment.
  • One of the most valuable segments of the webinar covered five steps for minimizing an organization’s exposure to ransomware taking a Zero Trust-based approach. The five steps that every organization needs to consider how to reduce the threat of ransomware includes the following:
  1. Immediately Establish A Secure Admin Environment. To prevent malware from spreading during sessions that connect servers with privileged access, establish policies that only authorize privileged access from a “clean” source. This will prevent direct access from user workstations that are connected to the Internet and receive external email messages, which are too easily infected with malware.
  2. Secure remote access from a Zero Trust standpoint first, especially if you are working with remote contractors, outsourced IT, or development staff. When remote access is secured through a Zero Trust-based approach, it alleviates the need for a VPN and handles all the transport security between the secure client and distributed server connector gateways. Ransomware can travel through VPN connections and spread through entire corporate networks. Taking advantage of a reverse proxy approach, there is no logical path to the network, and ransomware is unable to spread from system to the network.
  3. Zoning off access is also a must-have to thwart ransomware attacks from spreading across company networks. The webinar showed how it’s a very good idea to create and enforce a series of access zones that restrict access by privileged users to specific systems and requires multi-factor authentication (MFA) to reach assets outside of their zone. Without passing an MFA challenge, ransomware can’t spread to other systems.
  4. Minimizing attack surfaces is key to stopping ransomware. Minimizing attack surfaces reduces ransomware’s potential to enter and spread throughout a company’s network. Dr. George made the point that vaulting away shared local accounts is a very effective strategy for minimizing attack surfaces. The point was made that ransomware does not always need elevated privileges to spread, but if achieved, the impact will be much more damaging.
  5. Least Privilege Access is foundational to Zero Trust and a must-have on any network to protect against ransomware. When least privilege access is in place, organizations have much tighter, more granular control over which accounts and resources admin accounts and users have access to. Ransomware gets stopped in its tracks when it can’t install files or achieve least privilege access to complete installation of a script or code base.

Conclusion

Ransomware is the latest iteration of a criminal strategy used for centuries for financial gain. Holding someone or something for ransom has now graduated to holding entire cities and businesses hostage until a Bitcoin payment is made. The FBI warns that paying ransomware attackers only fuels more attacks and subsidizes an illegal business model. That’s why taking the preventative steps provided in the Centrify webinar is something every business needs to consider today.

Staying safe from ransomware in the modern threatscape is a challenge, but a Zero Trust Privilege approach can reduce the risk your organization will be the next victim forced to make a gut-wrenching decision of whether or not to pay a ransom.

Roadmap To Zero Trust For Small Businesses

Bottom Line:  Small businesses don’t need to sacrifice security due to budget constraints or productivity requirements – a Zero Trust roadmap can help them keep growing and stop breaches.

Having worked my way through college in a series of small businesses and having neighbors and friends who operate several today, I see how cloud, databases, and network devices save thousands of dollars, hours of tedious work, and streamline operations. Good friends running an AI startup, whose remarkable ability to turn whiteboard discussions into prototypes in a day, are a case in point. Keeping breach attempts from interrupting their growth needs to start with a roadmap to Zero Trust so these businesses can keep flourishing.

Defining A Zero Trust Roadmap

Most successful small businesses and my friends’ growing startup share the common trait of moving at a quick pace. They’re hiring new employees, contractors and adding new locations in days, not months. The startups and small businesses I work with are adding experts in AI, development, machine learning, sales, and marketing from around the world quickly. Each new employee, contractor, and occasional supplier receives their account login to cloud systems used for running the business, and then they’re given their first assignments.

Small Businesses Don’t Need To Sacrifice Speed For Security

Small businesses and startups run so fast there’s often a perception that achieving greater security will slow them down. In a Zero Trust world, they don’t need to spend a lot of sacrifice speed for security. Following a Zero Trust roadmap can protect their systems, valuable intellectual property, and valuable time by minimizing the risk of falling victim to costly breaches.

Here’s what small businesses and startups need to include on their Zero Trust roadmaps to reduce the potential for time-consuming, costly breaches that could steal not just data but market momentum too:

  • Put Multi-Factor Authentication (MFA) into place for every contractor, admin user, and partner account immediately. Implementing MFA is highly recommended as it can reduce the risk of privileged access credential abuse. A recent survey by Centrify found that 74% of all breaches involved privileged access abuse. Centrify also found that 58% of organizations do not use Multi-Factor Authentication (MFA) for privileged administrative access to servers, leaving their IT systems and infrastructure exposed to hacking attempts, including unchallenged privileged access abuse.
  • Get a shared account and password vault to reduce the risk of being breached by privileged access abuse. Password vaults are a must-have for any business that relies on intellectual property (IP), patents, source code under development, and proprietary data that is pivotal to the company’s growth. Vaults make sure only trusted applications can request privileged account credentials by first identifying, then validating system accounts before passwords are retrieved. Another major advantage of vaults is that they minimize attack surfaces for small businesses and startups.
  • Secure Remote Access needs to be in place to ensure employee, contractor, and IT systems contractors are given least privilege access to only the resources they need. Small businesses and startups growing fast often don’t have the expertise on staff to manage their IT systems. It’s cheaper for many to have an IT service manage server maintenance, upgrades, and security. Secure Remote Access is predicated on the “never trust, always verify, enforce least privilege” Zero Trust approach to grant access to specific resources.
  • Implement real-time audit and monitoring to track all privileged sessions and metadata auditing everything across all systems to deliver a comprehensive picture of intentions and outcomes. Creating and adding to an ongoing chronology of login and resource attempts is invaluable for discovering how a security incident first gets started, and for meeting compliance requirements. It’s much easier to identify and thwart privileged credential abuse based on the insights gained from the single system of record a real-time audit and monitoring service creates. As small businesses and startups grow, the data that real-time audits and monitoring generate are invaluable in proving privileged access is controlled and audited to meet the regulatory compliance requirements of SOX, HIPAA, FISMA, NIST, PCI, MAS, and other regulatory standards.
  • Privileged access credentials to network devices need to be part of the Zero Trust Roadmap. Small businesses and startups face a continual time shortage and sometimes forget to change the manufacturer default passwords which are often weak and well known in the hacker community. That’s why it needs to be a priority to include the network device portfolio in A Zero Trust Privilege-based security roadmap and strategy. Security admins need to have these included in the shared account and passwords vault.

Conclusion

The five factors mentioned here are the start of building a scalable, secure Zero Trust roadmap that will help alleviate the leading cause of breaches today, which is privileged access credential abuse. For small businesses who are outsourcing IT and security administration, the core elements of the Zero Trust roadmap provide them the secure login and a “never trust, always verify, enforce least privilege” strategy that can scale with their business. With Zero Trust Privilege, small businesses and startups will be able to grant least privilege access based on verifying who is requesting access, the context of the request, and the risk of the access environment

Why AI Is The Future Of Cybersecurity

These and many other insights are from Capgemini’s Reinventing Cybersecurity with Artificial Intelligence Report published this week. You can download the report here (28 pp., PDF, free, no opt-in). Capgemini Research Institute surveyed 850 senior executives from seven industries, including consumer products, retail, banking, insurance, automotive, utilities, and telecom. 20% of the executive respondents are CIOs, and 10% are CISOs. Enterprises headquartered in France, Germany, the UK, the US, Australia, the Netherlands, India, Italy, Spain, and Sweden are included in the report. Please see page 21 of the report for a description of the methodology.

Capgemini found that as digital businesses grow, their risk of cyberattacks exponentially increases. 21% said their organization experienced a cybersecurity breach leading to unauthorized access in 2018. Enterprises are paying a heavy price for cybersecurity breaches: 20% report losses of more than $50 million. Centrify’s most recent survey, Privileged Access Management in the Modern Threatscape, found that 74% of all breaches involved access to a privileged account. Privileged access credentials are hackers’ most popular technique for initiating a breach to exfiltrate valuable data from enterprise systems and sell it on the Dark Web.

Key insights include the following:

  • 69% of enterprises believe AI will be necessary to respond to cyberattacks. The majority of telecom companies (80%) say they are counting on AI to help identify threats and thwart attacks. Capgemini found the telecom industry has the highest reported incidence of losses exceeding $50M, making AI a priority for thwarting costly breaches in that industry. It’s understandable by Consumer Products (78%), and Banking (75%) are 2nd and 3rd given each of these industry’s growing reliance on digitally-based business models. U.S.-based enterprises are placing the highest priority on AI-based cybersecurity applications and platforms, 15% higher than the global average when measured on a country basis.

  • 73% of enterprises are testing use cases for AI for cybersecurity across their organizations today with network security leading all categories. Endpoint security the 3rd-highest priority for investing in AI-based cybersecurity solutions given the proliferation of endpoint devices, which are expected to increase to over 25B by 2021. Internet of Things (IoT) and Industrial Internet of Things (IIoT) sensors and systems they enable are exponentially increasing the number of endpoints and threat surfaces an enterprise needs to protect. The old “trust but verify” approach to enterprise security can’t keep up with the pace and scale of threatscape growth today. Identities are the new security perimeter, and they require a Zero Trust Security framework to be secure. Be sure to follow Chase Cunningham of Forrester, Principal Analyst, and the leading authority on Zero Trust Security to keep current on this rapidly changing area. You can find his blog here.

  • 51% of executives are making extensive AI for cyber threat detection, outpacing prediction, and response by a wide margin. Enterprise executives are concentrating their budgets and time on detecting cyber threats using AI above predicting and responding. As enterprises mature in their use and adoption of AI as part of their cybersecurity efforts, prediction and response will correspondingly increase. “AI tools are also getting better at drawing on data sets of wildly different types, allowing the “bigger picture” to be put together from, say, static configuration data, historic local logs, global threat landscapes, and contemporaneous event streams,” said Nicko van Someren, Chief Technology Officer at Absolute Software.

  • 64% say that AI lowers the cost to detect and respond to breaches and reduces the overall time taken to detect threats and breaches up to 12%. The reduction in cost for a majority of enterprises ranges from 1% – 15% (with an average of 12%). With AI, the overall time taken to detect threats and breaches is reduced by up to 12%. Dwell time – the amount of time threat actors remain undetected – drops by 11% with the use of AI. This time reduction is achieved by continuously scanning for known or unknown anomalies that show threat patterns. PetSmart, a US-based specialty retailer, was able to save up to $12M by using AI in fraud detection from Kount. By partnering with Kount, PetSmart was able to implement an AI/Machine Learning technology that aggregates millions of transactions and their outcomes. The technology determines the legitimacy of each transaction by comparing it against all other transactions received. As fraudulent orders were identified, they were canceled, saving the company money and avoiding damage to the brand. The top 9 ways Artificial Intelligence prevents fraud provides insights into how Kount’s approach to unsupervised and supervised machine learning stops fraud.

  • Fraud detection, malware detection, intrusion detection, scoring risk in a network, and user/machine behavioral analysis are the five highest AI use cases for improving cybersecurity. Capgemini analyzed 20 use cases across information technology (IT), operational technology (OT) and the Internet of Things (IoT) and ranked them according to their implementation complexity and resultant benefits (in terms of time reduction). Based on their analysis, we recommend a shortlist of five high-potential use cases that have low complexity and high benefits. 54% of enterprises have already implemented five high impact cases. The following graphic compares the recommended use cases by the level of benefit and relative complexity.

  • 56% of senior execs say their cybersecurity analysts are overwhelmed and close to a quarter (23%) are not able to successfully investigate all identified incidents. Capgemini found that hacking organizations are successfully using algorithms to send ‘spear phishing’ tweets (personalized tweets sent to targeted users to trick them into sharing sensitive information). AI can send the tweets six times faster than a human and with twice the success. “It’s no surprise that Capgemini’s data shows that security analysts are overwhelmed. The cybersecurity skills shortage has been growing for some time, and so have the number and complexity of attacks; using machine learning to augment the few available skilled people can help ease this. What’s exciting about the state of the industry right now is that recent advances in Machine Learning methods are poised to make their way into deployable products,” said Nicko van Someren, Chief Technology Officer at Absolute Software.

Conclusion

AI and machine learning are redefining every aspect of cybersecurity today. From improving organizations’ ability to anticipate and thwart breaches, protecting the proliferating number of threat surfaces with Zero Trust Security frameworks to making passwords obsolete, AI and machine learning are essential to securing the perimeters of any business.  One of the most vulnerable and fastest-growing threat surfaces are mobile phones. The two recent research reports from MobileIronSay Goodbye to Passwords (4 pp., PDF, opt-in) in collaboration with IDG, and Passwordless Authentication: Bridging the Gap Between High-Security and Low-Friction Identity Management (34 pp., PDF, opt-in) by Enterprise Management Associates (EMA) provide fascinating insights into the passwordless future. They reflect and quantify how ready enterprises are to abandon passwords for more proven authentication techniques including biometrics and mobile-centric Zero Trust Security platform.

Passwords Are The Weakest Defense In A Zero Trust World

  • 90% of security professionals have witnessed security incidents stemming from the theft of credentials, according to a recent MobileIron study conducted by IDG.
  • 86% of CIO, CISO and Security VPs would abandon password authentication if they could.
  • Another survey by EMA found that mobile devices secured by biometric authentication methods present the best option for replacing passwords.
  • There is a direct correlation between the number of times a user authenticates and the number of user access problems that need to be addressed.

These and many other fascinating insights make it clear that passwords are now the weakest defense anyone can rely on in a Zero Trust world. Two recent research studies quantify just how weak and incomplete an IT security strategy based on passwords is, especially when the need to access mobile apps is proliferating. Combined, these two MobileIron reports pack a one-two punch at passwords, and how they’re not strong enough alone to protect mobile devices, the fastest proliferating threat surface in a Zero Trust world.

The first, Say Goodbye to Passwords (4 pp., PDF, opt-in) by IDG, is based on interviews with 200 IT security leaders in the US, UK, Australia, and New Zealand working in a range of industries at companies with at least 500 employees. The survey’s goal is to uncover and quantify the major authentication pain points facing enterprises.  The second, Passwordless Authentication: Bridging the Gap Between High-Security and Low-Friction Identity Management (34 pp., PDF, opt-in) by Enterprise Management Associates (EMA), is based on interviews with 200 North American-based IT professionals who are knowledgeable about their organization’s use of identity and access management services. Please see page 4 of the study for additional details regarding the methodology.

The two studies provide insights into the perils of passwords and the merits of mobile when it comes to enterprise security, user experiences, and workforce productivity:

  • 90% of respondents to the EMA survey have experienced significant password policy violations in just the last year. The most frequently reported was that identical passwords are being used to support multiple accounts (39.06%). The following graphic from the EMA study reflects password management worst practices that put an organization at a high risk of a breach. A recent survey by Centrify found that 74% of all breaches involved access to a privileged account. Hackers aren’t breaking into systems; they’re obtaining privileged access credentials and walking in the front door as the graphic below shows.

  • 88% of global security leaders believe that mobile devices will soon serve as a digital ID for accessing enterprise apps and data. In the US, the percentage rises to 91%. With cyberattacks on the rise and the disadvantages of passwords and Multi-Factor Authentication (MFA) apparent to security leaders—from both a user and a security standpoint— it’s clear that new authentication methods are needed. Hardware tokens, seen by many security leaders as a more secure option for authentication than passwords, take a hit on user-friendliness compared to biometrics on a mobile device according to the survey’s results. Among the security leaders, 72% see biometrics as more user-friendly than passwords, versus just 58% favoring tokens over passwords for ease of use.

  • Four of the top five authentication technologies IT leaders prefer over passwords are biometrics-based. What’s encouraging from the EMA study is that the majority of IT departments are actively evaluating biometrics with 82% of respondents identifying at least one of the four basic biometric approaches as a passwordless solution.

  • 87% of enterprises anticipate an increase in users needing business app access over the next 24 months. 85% of respondents reported seeing an increase in the number of users who need to access business apps from a mobile device over the past 12 months. Mobile apps dominate enterprises’ internal software development efforts according to 91% of respondents to the IDG study.

  • Eliminating passwords reduces the friction or hassles required to gain access to apps and resources while improving organization-wide security. The paradox of how to improve productivity and increase security is solved when passwords go away. Low-friction identity management approaches improve user experiences while simultaneously enhancing security and reducing management efforts as the graphic below shows:

Conclusion

Hackers would instead find ingenious ways to steal passwords and privileged access credentials than spend time attempting to hack into an organization’s systems. Mobile devices and the apps they use are the fastest growing and most unprotected threat surface there is for businesses today, making them a high priority for hackers. Relying on passwords alone to protect mobile devices makes them the weakest defense in a Zero Trust World. Eliminating passwords for more effective authentication and security approaches that are more consistent with Zero Trust is needed now.

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