Skip to content

Posts from the ‘Cloud Computing’ Category

AI revenue gap forecasts compared across Gartner, Goldman, Bain and JPMorgan

AI revenue gap comparison with Gartner’s cumulative shortfall above $6 trillion through 2032, Goldman’s $417 billion annual revenue requirement, Bain’s $6 trillion annual market in 2031 and JPMorgan’s older $650 billion annual estimate. Different scopes, not a ranking.
Four financial tests with different periods and revenue recipients. Gartner, Prepare for AI Market Consolidation: Capital Write-Downs Could Exceed $4 Trillion by 2032 (G00861169), September 14, 2026, alongside Goldman’s September 24 report, Bain’s Technology Report 2026 and J.P. Morgan’s January 2026 discussion. Shortfalls calculated from source inputs. Analysis and graphic by Software Strategies Blog. Click to open full size.

The AI revenue gap exceeds $6 trillion through 2032 in Gartner’s September consolidation model. Infrastructure owners need more than $14 trillion in cumulative revenue to cover capital, financing and a 12% return. Gartner forecasts no more than $8 trillion attributable to those assets. The difference is my calculation.

That shortfall is not a write-down forecast. Gartner separately estimates more than $4 trillion in asset value exposed to write-downs under that return assumption.

Meanwhile, Goldman’s $417 billion annual requirement and Bain’s $6 trillion annual 2031 market use different financial tests. My infrastructure comparison followed spending into the buildout. This analysis follows the returns.

  • Who earns the revenue matters. Application sales support infrastructure returns only insofar as they contribute to the owner’s economics.
  • The accounting clock changes the hurdle. Equipment lives, replacement cycles and financing affect how much revenue is needed, and when.
  • Higher demand can widen the funding gap. More sales may require more capacity, so spending growth alone does not establish returns.

Read more

AI infrastructure spending forecasts compared: every major firm raised its 2030 number in 2026

AI infrastructure spending forecasts compared, 2026 revisions: Dell'Oro raised 2030 data center capex from $1.7T to more than $3T, Gartner raised 2030 data center systems 58% to $2.16T, hyperscaler capex consensus rose 52% to $800B, IDC raised 2029 AI infrastructure 42% to $1.08T; Citi's $3.8T 2030 AI capex is 3.1x IDC's $1.21T
Four firms raised the same AI infrastructure forecast between editions, with 2030 figures from Dell’Oro, Gartner and IDC. Click any chart to open it full size. Sources linked below, analysis by softwarestrategiesblog.com.

Every major AI infrastructure spending forecast went up in 2026, and the biggest increases landed on 2029 and 2030. Dell’Oro Group nearly doubled its 2030 data center capex outlook in six months. Gartner raised its 2030 data center systems forecast 58% in a single quarter. IDC raised its 2029 AI infrastructure forecast 42% in nine months.

The firms still disagree on how big the build-out gets. For 2030, the published annual figures run from IDC’s $1.21 trillion to Citi’s $3.8 trillion, a 3.1x gap. Most of that gap comes from what each firm counts, not from different views of demand.

This post puts the public numbers from 12 firms side by side. They are Gartner, IDC, Dell’Oro, Goldman Sachs, Citi, Morgan Stanley, McKinsey, Bain, Forrester, JLL, the IEA and BloombergNEF. It shows what each one measures, how far each has moved, what the five largest buyers are actually spending, what the power grid can deliver and what the build-out has to earn back. Where a firm published only a range or a scenario, I say so.
Read more

Gartner’s $9.76T IT spending forecast: servers will outspend all IT services by 2030

Gartner IT spending forecast 2024 to 2030 rising from $5.04 trillion to $9.76 trillion, stacked by data center systems, software, IaaS, IT services, communications services and devices, with six KPI tiles
Gartner’s 3Q26 worldwide IT spending forecast by segment, 2024-2030, with six tiles on the numbers that matter most. Click any chart to open it full size. Source: Gartner (G00862058, Sept. 25, 2026), analysis by softwarestrategiesblog.com.

Gartner’s latest IT spending forecast puts worldwide IT spending at $6.39 trillion in 2026 and $9.76 trillion by 2030. Spending grows 13.2% in 2026 in constant currency, or 14.5% in current dollars, and compounds at 11.2% a year from 2025 to 2030.

One subsegment drives that growth more than any other. Server spending grows from $386.5 billion in 2025 to $1.97 trillion in 2030. That $1.58 trillion gain is 38% of the $4.18 trillion the IT market adds over the period. By 2030, the world spends more on servers than on all IT services combined.

Gartner calls building AI compute capacity “the largest infrastructure build-out in history.” This edition makes the build-out bigger. Gartner raised its 2030 total by $816.8 billion from last quarter, and data center systems account for $794.9 billion of that increase.

I built this analysis from Gartner Market Databook, 3Q26 (G00862058), published September 25, 2026. Segment totals, growth rates and revisions come from the report. Subsegment and regional figures come from the 7,896-row dataset Gartner publishes with it, which covers 19 subsegments, nine regions and 47 countries. The shares, dollars added and comparisons are my calculations.
Read more

Top 6 cybersecurity trends from Gartner’s 2026 Security Forecast

Over 57% of employees are using personal GenAI accounts for work. A third of them admit to uploading sensitive data into tools their security teams haven’t approved. Meanwhile, agentic AI is proliferating through no-code platforms and vibe coding, creating attack surfaces most CISOs can’t see, let alone govern. And quantum computing? No longer a 10-year planning horizon. It’s a 2030 action deadline.

Gartner’s Top Trends in Cybersecurity for 2026 report, released February 5, 2026, identifies six forces reshaping how CISOs must operate. These cut across governance, AI adoption, identity, workforce, and cryptographic strategy simultaneously. None of them is incremental.

The trends report lands alongside Gartner’s updated Forecast: Information Security, Worldwide, 2023–2029, 4Q25 (G00843183, December 18, 2025) and the Forecast Analysis: Information Security, Worldwide, 2026 (G00838442, February 5, 2026), which together project global information security spending reaching $244.2 billion in 2026, up 13.3% in current U.S. dollars. I’ve tracked this forecast through multiple quarterly updates. The trajectory keeps steepening. The six trends below explain where that money is going and why.

“Cybersecurity leaders are navigating uncharted territory this year as these forces converge, testing the limits of their teams in an environment defined by constant change,” said Alex Michaels, Director Analyst at Gartner. “This demands new approaches to cyber risk management, resilience, and resource allocation.”

The spending backdrop: $244 billion and accelerating

Before getting into the six trends, context matters. Gartner’s 4Q25 forecast shows the three major security segments all growing at double-digit constant currency rates in 2026:

Table of Gartner 2026 security spending by segment, with security software at $123.5 billion or 50.6% of the total

Source: Gartner Forecast: Information Security, Worldwide, 2023–2029, 4Q25 Update (G00843183). Constant currency rates.

Cloud security remains the fastest-growing subsegment at 28.8% growth in 2026. Nothing else comes close. The combined cloud security market (cloud security posture management, cloud access security brokers, and cloud workload protection platforms) is projected to reach $32.4 billion by 2029, with a 25% CAGR in constant currency. I’ve been watching this subsegment accelerate for three quarters straight. CSPM alone is growing at a 31.30% CAGR.

 

Stacked area chart of Gartner cloud security spending across CSPM, CASB and CWPP growing from $7.9 billion in 2023 to $32.4 billion in 2029

Cloud security spending reaches $32.4 billion by 2029. CSPM leads at 31.30% CAGR. Source: Gartner 4Q25 Forecast. (Please click on the image to expand for easier reading)

Trend 1: Agentic AI demands cybersecurity oversight

This is the trend that touches everything else on this list. Employees and developers are deploying AI agents through no-code/low-code platforms and “vibe coding” at a pace that outstrips security governance. Unmanaged AI agent proliferation. Unsecured code. Compliance violations that most security teams don’t even have visibility into yet. That’s the picture Gartner is painting.

Gartner’s recommendation is blunt: cybersecurity leaders must identify both sanctioned and unsanctioned AI agents operating within their environments, enforce access controls and data guardrails, and develop incident response playbooks specific to agent-driven threats.

“While AI agents and automation tools are becoming increasingly accessible and practical for organizations to adopt, strategic cybersecurity planning for these technologies is essential,” said Michaels. Cybersecurity leaders must work cross-functionally to manage agentic AI adoption, identifying sanctioned and unsanctioned AI agents, enforcing data access controls, and developing incident response playbooks.

The spending data backs this up. Gartner’s 4Q25 forecast projects the AI-amplified security market reaching $160 billion by 2029, up from $49 billion in 2025. Gartner is clear that this isn’t additive spending. It represents the portion of existing security products that now embed AI capabilities. But the expectation tells the story: over 75% of enterprises will use AI-amplified cybersecurity products by 2028, up from less than 25% in 2025. Vendors that don’t embed AI will lose shelf space. (For more on AI security platforms, see Gartner’s Top Strategic Technology Trends for 2026, which predicts that over 50% of enterprises will use AI security platforms to protect their AI investments by 2028.)

Trend 2: Global regulatory volatility drives cyber resilience efforts

Regulators are getting personal. Boards and executives now face direct liability for compliance failures. Not just organizational fines, but individual accountability. The penalties for inaction have moved from theoretical to career-ending. Across multiple jurisdictions simultaneously.

Gartner advises cybersecurity leaders to formalize collaboration across legal, business, and procurement teams to establish clear accountability for cyber risk. Align control frameworks to recognized standards. Address data sovereignty concerns before they become enforcement actions. The organizations doing this well are treating regulatory preparedness as a core security function, not an annual compliance checkbox.

This is where the spending data gets interesting. Gartner’s forecast shows security consulting services growing from $24.2 billion (2024) to $36.6 billion (2029), adding $12.4 billion in five years. Security professional services follow a similar trajectory: $27.3 billion to $40.8 billion, adding $13.5 billion. Organizations are buying outside expertise because they can’t build regulatory competence fast enough in-house. I’ve been covering these numbers for three quarters, and the services growth is the part of the forecast that keeps surprising me.

Bar chart comparing Gartner information security spending by subsegment in 2024 and 2029, led by infrastructure protection at $58.5 billion

Infrastructure protection adds $26.4 billion between 2024 and 2029, the largest absolute growth of any subsegment. Source: Gartner 4Q25 Forecast. (Please click on the image to expand for easier reading)

Trend 3: Post-quantum computing moves into action plans

Gartner predicts advances in quantum computing will render the asymmetric cryptography that organizations rely on unsafe by 2030. Four years. That’s the window to adopt post-quantum cryptography alternatives before “harvest now, decrypt later” attacks start cashing in on data that adversaries are collecting today. In Gartner’s 3Q26 forecast that readiness work reaches budgets as post-quantum firewall refreshes, the only hardware upgrade Gartner expects through 2030.

Organizations need to identify their cryptographic deployments, assess data sensitivity and lifespan, and prioritize cryptographic agility. That last phrase keeps coming up in my conversations with CISOs. The ability to swap encryption methods without re-architecting entire systems. Swapping an algorithm is one thing. Doing it across a production environment without downtime is an entirely different problem.

“Post-quantum cryptography is reshaping cybersecurity strategies by prompting organizations to identify, manage, and replace traditional encryption methods, while prioritizing cryptographic agility,” said Michaels. “By investing in these capabilities and prioritizing migration now, assets will be secured when quantum threats become a reality.“

The encryption market in Gartner’s 4Q25 forecast grows from $1.04 billion in 2023 to $2.04 billion by 2029 at an 11.95% CAGR. A 2.0x increase. For what has historically been one of the slower-growing security subsegments, that’s a significant acceleration. Quantum urgency is changing the math.

Trend 4: Identity and access management adapts to AI agents

AI agents are breaking traditional IAM models. Plain and simple. Identity registration and governance, credential automation, and policy-driven authorization weren’t designed for autonomous machine actors that can initiate actions, access data, and interact with systems without human intervention. The scale problem compounds fast: when every employee can deploy dozens of AI agents, the identity surface area explodes.

Gartner recommends a targeted, risk-based approach. Invest where gaps and risks are greatest. Leverage automation where possible. The practical starting point is understanding which AI agents carry the most privilege and the least oversight. Those are your highest-risk identities right now, and most organizations haven’t inventoried them.

The identity market is already significant. Gartner’s 4Q25 forecast shows identity access management growing from $18.7 billion (2024) to $29.0 billion (2029), adding $10.3 billion in five years. That’s before the full scale of agentic AI identity requirements hits the market. IAM vendors that solve machine-actor identity at scale will capture a disproportionate share of that $10.3 billion growth.

Trend 5: AI-driven SOC solutions destabilize operational norms

AI-enabled security operations centers are enhancing alert triage and investigation workflows. The technology works. But deploying AI into a SOC doesn’t automatically reduce headcount needs. It changes the skill mix. Analysts who excelled at manual triage need different capabilities to oversee AI-driven workflows. Organizations are discovering this the hard way. That’s an organizational transformation challenge, and throwing more technology at it doesn’t help.

“To realize the full potential of AI in security operations, cybersecurity leaders must prioritize people as much as technology,” said Michaels. “Strengthening workforce capabilities, implementing human-in-the-loop frameworks into AI-supported processes and aligning adoption with clear strategic objectives will be critical to maintaining resilience as SOCs evolve.”

The talent dimension makes this harder than it already sounds. ISC2’s 2024 Cybersecurity Workforce Study, published in October 2024, documented a global workforce gap of 4.8 million professionals, a 19% year-over-year increase. The active workforce flatlined at 5.5 million (up just 0.1%). The numbers are brutal: 25% of organizations reported cybersecurity layoffs in 2024. 37% faced budget cuts. 90% report skills shortages. 58% believe the shortage puts their organization at significant risk. On the spending side, managed security services are growing at 11.1% in 2026, the fastest rate in the services segment. Organizations can’t hire fast enough, so they’re buying managed SOC capacity instead.

Trend 6: GenAI breaks traditional cybersecurity awareness tactics

Existing security awareness programs are failing. Full stop. A Gartner survey of 175 employees conducted between May and November 2025 found that 57% use personal GenAI accounts for work purposes, while 33% admit to uploading sensitive information to tools their organizations haven’t sanctioned. Those numbers should alarm every CISO reading this. A third of your workforce is actively feeding proprietary data into tools you can’t audit.

Gartner recommends shifting from general awareness training to adaptive behavioral programs that include AI-specific tasks. Generic compliance videos won’t cut it here. The organizations getting this right are making approved GenAI tools easy to access and unsanctioned tools hard to justify. Trying to ban GenAI outright just drives usage underground and costs you talent.

Strengthening governance, embedding secure practices, and establishing clear policies for authorized GenAI use will reduce exposure to privacy breaches and intellectual property loss. The governance gap on GenAI usage is, in my view, the most underestimated risk on this entire list. Every other trend has a spending line item attached to it. This one requires behavioral change, which is harder to buy.

Total market trajectory: $173.5 billion to $323.5 billion

Gartner’s year-by-year spending trajectory shows the acceleration curve these six trends are riding:

Table of Gartner total information security spending from $173.5 billion in 2023 to $323.5 billion in 2029 with yearly growth

Source: Gartner Forecast: Information Security, Worldwide, 2023–2029, 4Q25 Update (G00843183, December 18, 2025). Current U.S. dollars.

 

Bar chart ranking 15 security categories by Gartner 2023 to 2029 CAGR, led by cloud security posture management at 31.30%

CSPM and CASB lead all security categories with 31% and 26% CAGR through 2029. Source: Gartner 4Q25 Forecast. (Please click on the image to expand for easier reading)

What this means for CISOs

Three of the six trends (agentic AI oversight, IAM for machine actors, and GenAI awareness) are fundamentally about the same problem: autonomous AI systems operating inside enterprise environments without adequate governance. The other three (regulatory volatility, post-quantum readiness, and AI-driven SOCs) are the structural forces those governance failures will collide with. That convergence is the signal about where 2026 budgets need to go.

The organizations that will navigate this environment successfully are doing three things simultaneously:

Mapping their AI agent footprint now. If you don’t know how many AI agents are operating across your environment, sanctioned and unsanctioned, you can’t govern what you can’t see. Gartner’s 75% AI-amplified product adoption projection by 2028 means this window for establishing control is narrow.

Building cryptographic agility into their architecture. The 2030 quantum deadline means migration planning starts in 2026, not 2028. The encryption market’s 2.0x growth reflects early movers. Late movers face rip-and-replace costs that compound every quarter they wait.

Investing in people alongside AI tooling. AI-enabled SOCs work when human operators have the skills to oversee them. The ISC2 data is unambiguous: a 4.8 million professional gap growing at 19% year-over-year. Managed security services growth at 11.1% tells you where CISOs are finding capacity.

Gartner’s numbers aren’t projections anymore. They’re procurement trends already hitting finance systems. The $244.2 billion flowing into information security this year will fund agentic AI governance, quantum migration, and SOC transformation, whether your organization participates or not.

Bottom line: CISOs planning for 2027 are watching their competitors buy the tools they’ll be scrambling for in 18 months. The data says move now.

Gartner’s 4Q25 Information Security forecast shows 15 categories capturing half of all new security spending through 2029

Gartner's 4Q25 Information Security forecast shows 15 categories capturing half of all new security spending through 2029

Fifteen cybersecurity categories are growing up to three times faster than the overall market, capturing $48.7 billion in new spending by 2029.

That’s nearly half of the $98.4 billion the entire security market will add over the next four years. Cloud Security Posture Management leads the pack at 29.36% CAGR. Cloud Access Security Brokers follow at 24.81%.

Enterprises are fundamentally restructuring their security budgets, and the driver is brutal in its simplicity. Organizations now manage an average of 112 SaaS applications across multiple cloud providers. 82% of misconfigurations are caused by human error, according to Exabeam’s analysis. And Gartner estimates 99% of cloud security failures through 2025 will be the customer’s fault, primarily from these misconfigurations. Manual oversight breaks under this kind of scale. Enterprises are responding by investing in automation that manages what people can’t across hundreds of cloud accounts, thousands of APIs, and millions of attack vectors.

Gartner’s 4Q25 update delivers the clearest signal yet about where enterprise security budgets are heading. The overall information security market grows from $213.5 billion in 2025 to $311.9 billion by 2029 at 10.03% CAGR. These fifteen high-growth categories are expanding at 10.30% to 29.36% CAGR, capturing investment dollars at rates that dwarf legacy security spending patterns.

What makes these categories different

Every high-growth category eliminates manual bottlenecks that break under cloud-native workloads. CSPM scans configurations continuously. CASB provides visibility into unauthorized SaaS usage. ZTNA verifies every connection rather than trusting the network location. With 79% of organizations using multiple cloud providers, according to Spacelift’s research, manual processes create mathematical impossibilities.

These technologies prevent problems rather than clean up after them. CSPM catches misconfigurations before breaches. ZTNA eliminates the attack surface that VPNs create. Tokenization protects data even when systems get compromised. Security teams are finally getting ahead of threats instead of constantly playing catch-up.

And the ROI is quantifiable. IBM’s 2025 Cost of a Data Breach Report shows organizations using AI and automation extensively save $1.9 million per breach and reduce breach lifecycles by 80 days. U.S. breach costs average $10.22 million. These investments pay for themselves with a single prevented incident—a calculation CFOs understand.

Gartner's 4Q25 Information Security forecast shows 15 categories capturing half of all new security spending through 2029

The 15 categories reshaping enterprise security

1. Cloud Security Posture Management (CSPM) — 29.36% CAGR — $4.68B → $12.76B

CSPM platforms scan infrastructure continuously across AWS, Azure, and Google Cloud, automatically remediating misconfigurations before they become breaches. The 82% human error rate isn’t going to improve through training. Organizations managing 100+ cloud accounts need automation. CSPM adds $8.09 billion in new spending by 2029, the single largest dollar contribution among high-growth segments.

2. Cloud Access Security Brokers (CASB) — 24.81% CAGR — $2.30B → $5.58B

Here’s the brutal reality. Enterprises average 112 SaaS applications, but shadow IT accounts for 42% of all applications per JumpCloud’s data. IT stays blind to roughly 78 apps out of an average 187-app environment. The damage? 65% of shadow IT deployments result in data loss, and 52% lead to breaches, according to Mimecast research. CASBs restore visibility and control, growing to $5.58 billion by 2029.

3. Zero Trust Network Access (ZTNA) — 21.95% CAGR — $2.48B → $5.43B

ZTNA replaces the VPN model with application-specific access controls. Instead of network-level access, it provides application-specific connections verified for every request. Gartner predicts 70% of new remote access deployments will use ZTNA by 2025, up from less than 10% at the end of 2021. And 65% of companies plan to retire VPNs within one year per Cybersecurity Insiders data. This represents a wholesale rethinking of secure access. The perimeter-based model is dying. Good riddance.

4. Threat Intelligence — 21.73% CAGR — $2.58B → $5.69B

Modern threat intelligence platforms fuse telemetry from open-source intelligence, dark-web monitoring, vendor feeds, and internal logs. Machine learning prioritizes indicators based on organizational relevance. IBM data shows organizations integrating threat intelligence reduce detection and escalation costs while cutting incidents by 30%. The market reaches $5.69 billion by 2029 as enterprises shift from passive threat feeds to automated response integration.

5. Cloud Workload Protection Platforms (CWPP) — 21.53% CAGR — $5.98B → $13.11B

Traditional endpoint security can’t protect containers that spin up and vanish in seconds. Serverless functions executing for milliseconds? Legacy tools weren’t designed for that. CWPP solutions instrument workloads directly at the kernel or hypervisor level, monitoring system calls, file access, and network connections in real-time. The 21.53% CAGR reflects the rapid shift toward microservices and Kubernetes. As workloads migrate into container clusters, protecting them becomes a survival-level priority.

6. Consent and Preference Management — 20.22% CAGR — $0.81B → $1.64B

GDPR fines surpassed €5.88 billion by January 2025, according to DLA Piper’s annual survey. California’s CCPA penalties keep climbing. The California Privacy Protection Agency recently fined Todd Snyder $345,178 for inadequate opt-out and privacy request processes. Manual consent workflows can’t meet regulatory deadlines across jurisdictions. Automated platforms centralize preferences across web, mobile, and API endpoints while providing auditable logs for regulators.

7. Subject Rights Request (SRR) Automation — 14.26% CAGR — $1.24B → $2.01B

When users demand “delete my data,” these platforms automate orchestration across internal systems and third-party vendors. Privacy laws grant individuals rights to access, correct, and delete personal data with strict compliance timelines. SRR automation prevents the penalties that result from manual processing failures at scale, especially as more jurisdictions implement data privacy regulations.

8. Network Detection and Response (NDR) — 13.44% CAGR — $2.15B → $3.37B

NDR platforms establish behavioral baselines using statistical analysis and machine learning. When anomalies appear (unusual lateral movement, data exfiltration attempts, command-and-control traffic), they raise alerts or automatically isolate systems. The mindset shift matters here. Rather than hoping to prevent all attacks, sophisticated organizations invest in rapid detection that minimizes damage when attackers inevitably breach perimeters. Prevention alone isn’t sufficient anymore.

9. Vulnerability Assessment — 13.02% CAGR — $3.48B → $5.60B

Quarterly vulnerability scans are obsolete in CI/CD pipelines deploying multiple times daily. Modern assessment platforms provide continuous scanning integrated with exploit intelligence to prioritize patches based on real-world risk. DevOps teams need vulnerability detection that keeps pace with their deployment cadence. Anything less creates unacceptable exposure windows.

10. Tokenization — 12.68% CAGR — $1.34B → $2.11B

Tokenization replaces sensitive data with non-reversible tokens that can’t be mathematically decoded. The urgency comes from quantum computing advances. NIST finalized post-quantum encryption standards in August 2024, including ML-KEM (formerly CRYSTALS-Kyber) and ML-DSA (formerly CRYSTALS-Dilithium). Attackers already practice “harvest now, decrypt later”—collecting encrypted data today for quantum decryption within five to ten years. Organizations must begin quantum-safe transitions now.

11. Endpoint Protection Platform (EPP) — 12.51% CAGR — $17.68B → $28.36B

The largest single category adds $10.68 billion in new spending as ransomware attacks surge. U.S. ransomware attacks increased 149% year-over-year—from 152 incidents in early 2024 to 378 in the same period of 2025, according to Cyble analysis. Next-generation EPP platforms use behavioral analytics and signatureless detection to stop ransomware before encryption begins, catching what traditional antivirus misses.

12. Secure Web Gateway (SWG) — 11.63% CAGR — $4.44B → $6.74B

Malicious sites appear and disappear in hours. Cloud-delivered SWGs update threat intelligence in real-time, protecting remote and hybrid workforces wherever they connect. Integration with ZTNA creates comprehensive security that follows users across devices and locations without relying on network perimeters that no longer exist.

13. Web Application Firewalls (WAF) — 10.92% CAGR — $2.48B → $3.74B

Organizations expose hundreds of APIs and microservices—each a potential attack vector. Traditional network firewalls can’t inspect application-layer attacks like SQL injection, cross-site scripting, or API abuse. Modern WAFs use machine learning to differentiate legitimate user behavior from attack traffic without blocking customers. Getting that balance right is harder than it sounds.

14. Encryption — 10.64% CAGR — $1.35B → $1.98B

NIST’s standardization of quantum-resistant algorithms signals the urgency that organizations can no longer ignore. With quantum computing advances accelerating, encrypted data collected today faces decryption within a decade. Enterprises must transition to post-quantum cryptography now because full integration across complex environments takes years. This isn’t theoretical risk anymore.

15. Security Information and Event Management (SIEM) — 10.30% CAGR — $7.60B → $11.15B

AI transforms SIEM from reactive log collection to proactive threat hunting. The latest platforms embed unsupervised machine learning to detect zero-day attacks and automatically enrich alerts with context. Organizations using AI-powered automation save $1.9 million per breach and cut incident lifecycles by 80 days—turning security operations into a competitive advantage rather than a cost center.

Why this matters

Cloud complexity has proven exponential. With 79% of organizations using multiple cloud providers and managing hundreds of accounts, manual security processes break under the load. The 29.36% CAGR for CSPM isn’t market optimism. It’s organizational survival.

Shadow AI joins shadow IT as a core threatscape element. Shadow AI breaches cost $4.63 million—$670,000 more than standard incidents, according to IBM data. But AI also powers the best defenses, with automated security tools reducing breach lifecycles by 80 days. The same technology that creates vulnerabilities offers the most effective countermeasures.

Compliance costs keep accelerating. Between GDPR, CCPA, and emerging global regulations, manual compliance processes create escalating liability. Automated platforms turn regulatory requirements into competitive advantages by reducing fine exposure and accelerating data subject request responses.

Bottom Line

The organizations winning this transformation aren’t those with the largest security budgets. They’re the ones investing in the right categories at the right time. These fifteen segments define what modern security architecture looks like and capture nearly half of all new security spending through 2029.

Gartner’s 4Q25 data delivers a clear message. Security spending is shifting to automation-driven, zero-trust, cloud-native architectures. Organizations still relying on legacy approaches aren’t just falling behind. They’re accepting risks the market has already priced as unacceptable.

Source: Gartner Forecast: Information Security, Worldwide, 2023-2029, 4Q25 Update (Document G00843183, published December 18, 2025), showing overall market growth from $213.5B (2025) to $311.9B (2029) at 10.03% CAGR in constant currency.

 

 

Top 10 insights from Forrester’s 2026 Cybersecurity Budget Report

Top 10 Insights from Forrester’s 2026 Cybersecurity Budget Report

“With volatility now the norm, security and risk leaders need practical guidance on managing existing spending and new budgetary necessities,” states Forrester’s 2026 Budget Planning Guide.

The research firm’s planning guide for next year provides security leaders with new insights into how their clients are allocating budgets, which gives a helpful overview of the next 12 months of cybersecurity spending.

Implicit in the guide is the need for new technologies that enable organizations to be more adaptive to threats and take action on them before they become breaches. There’s also a strong focus on getting a head start on new technologies, anticipating the severity of threats new developments in AI, generative AI (genAI), deepfakes, and all other forms of weaponized technologies can pose to an organization.

Software is a solid 40% of cybersecurity spending, exceeding hardware at 15.8%, outsourcing at 15% and surpassing personnel costs at 29% by 11 percentage points. Meanwhile, security leaders face escalating threats, with generative AI attacks executing in milliseconds, a stark contrast to the average Mean Time to Identify (MTTI) of 181 days, according to IBM’s latest Cost of a Data Breach Report.

A fast-changing threatscape is changing spending priorities

Three converging threats are flipping cybersecurity on its head. What once protected organizations is now working against them. Generative AI (gen AI) is enabling attackers to craft 10,000 personalized phishing emails per minute using scraped LinkedIn profiles and corporate communications. NIST’s 2030 quantum deadline threatens retroactive decryption of $425 billion in currently protected data. Deepfake fraud that surged 3,000% in 2024 now bypasses biometric authentication in 97% of attempts, forcing security leaders to reimagine defensive architectures fundamentally.

Top ten insights from Forrester’s 2026 cybersecurity budget benchmarks

1.     Software now claims 40% of cybersecurity budgets, surpassing personnel spend. Forrester’s budget planning guide reports that software now accounts for approximately 40.2% of cybersecurity spending, eclipsing combined hardware and outsourcing budgets. It’s noteworthy that software spending is surpassing personnel costs by 11 percentage points.

Top 10 insights from Forrester’s 2026 Cybersecurity Budget Report
Source: Forrester Budget Planning Guide 2026: Security and Risk

2. Security budgets are accelerating, with 55% of global security and tech leaders forecasting significant increases next year. A robust 15% anticipate their budgets jumping more than 10%, and another 40% project hikes between 5% and 10%. Regional outlooks vary sharply: APAC is most bullish, with 22% expecting double-digit growth, compared to a cautious 9% in North America and just 12% in EMEA. However, nearly half (45%) remain reserved; 30% predict minimal budget bumps of 1%–4% or barely keeping pace with inflation, while another 10% expectSource: Forrester Budget Planning Guide 2026: Security and Risk no change, and 5% foresee cuts.

Top 10 insights from Forrester’s 2026 Cybersecurity Budget Report
Source: Forrester Budget Planning Guide 2026: Security and Risk

3. Cloud security, on-prem tech, and security awareness training are set to lead cybersecurity spending in 2026. Decision-makers are doubling down on cloud security, with 12% boosting budgets in this area by 10% or more, 11% doing the same for new on-premises solutions, and another 10% ramping up security awareness programs. Notably, investments in on-premises security technology appear twice among the top priorities, as 36% plan at least a 5% increase for both new deployments and upgrades to existing infrastructure. The numbers reflect an uneven global adoption of cloud strategies, driven by persistent concerns around cost, security, and data sovereignty. APAC is exceptionally bullish. 78% of companies there plan increased spending on new on-prem security, outpacing EMEA by 10% and North America by 8%.

Top 10 insights from Forrester’s 2026 Cybersecurity Budget Report
Source: Forrester Budget Planning Guide 2026: Security and Risk

4. Forrester recommends that security leaders broaden AI and ML security throughout the enterprise in 2026 as generative AI moves from standalone apps to essential business systems. Productivity suites, CRM platforms, and service tools now embed genAI natively, transforming workflows and widening potential attack surfaces. Enterprises urgently need comprehensive protection across AI models, data, applications, and user identities to counter risks such as model vulnerabilities, data leakage, and prompt jailbreaking. Hyperscalers like Google Cloud and Microsoft are responding quickly, while cybersecurity incumbents, notably Palo Alto Networks with its Protect AI acquisition, actively expand their footprint. Meanwhile, innovative startups, including Knostic and CalypsoAI, both featured at RSA’s Innovation Sandbox, target niche but critical genAI security gaps. Enterprises investing strategically now will securely scale genAI deployments and establish a clear competitive advantage.

5. Standalone SSE spending will sharply decline in 2026 as enterprises shift to unified SASE platforms, streamlining security operations and accelerating Zero Trust initiatives. Initially positioned to fill security gaps left by SD-WAN deployments and the surge in remote work, standalone SSE and isolated ZTNA solutions have now reached their functional limits. Leading companies increasingly adopt integrated platforms like Cato Networks’ cloud-native SASE, which consolidates SD-WAN, ZTNA, SWG, CASB, and firewall capabilities within a single, unified framework. As I’ve noted in VentureBeat, CISOs who pivot to unified SASE platforms benefit from simpler integration, superior AI-driven threat detection, and significant operational efficiencies that isolated solutions cannot deliver. Organizations proactively embracing integrated SASE from providers like Cato Networks will immediately enhance security resilience, improve operational agility, and significantly reduce vendor complexity.

6. Forrester predicts that by 2026, security leaders will seize a critical advantage by accelerating the adoption of post-quantum cryptography (PQC). With NIST’s landmark release of three core PQC standards in August 2024, organizations now have clear guidance to protect their data and applications against emerging quantum threats. Most governments align with NIST timelines, targeting legacy encryption deprecation by 2030, while Australia’s ASD urges adoption of approved PQC algorithms even sooner. Enterprises should immediately focus efforts on securing their most sensitive asymmetric cryptography, covering data at rest, data in transit, and data actively used within applications. Comprehensive cryptographic discovery and inventory tools provide the visibility required to assess readiness. Strategic partnerships with cryptoagility innovators, including Entrust, IBM, Keyfactor, Palo Alto Networks, QuSecure, SandboxAQ, and Thales, enable organizations to define a clear, secure migration path. Organizations acting decisively now will confidently navigate the quantum transition and fortify their competitive edge.

7. Machine identity management will become essential by 2026 as automated identities multiply rapidly across the IT infrastructure. Apps, AI agents, IoT devices, containers, cloud environments, and infrastructure scripts now generate identities faster than humans can manually track or manage. Enterprises urgently require solutions capable of managing these identities throughout their lifecycle, automating key rotations, and enforcing role-based access. Leading vendors, including Akeyless, BeyondTrust, CyberArk, Delinea, HashiCorp, Keyfactor, AppViewX, and emerging startups like Aembit, Astrix, Clutch, Entro, and Oasis Security, offer robust platforms to meet this challenge.

8. There will be a significant reallocation away from standalone interactive application security testing (IAST) in 2026, as operational hurdles continue to limit adoption. Originally designed to blend the runtime accuracy of dynamic application security testing (DAST) with static application security testing’s (SAST) code-level insights, standalone IAST has proven overly complex. Forrester recommends shifting budgets toward integrated IAST and DAST platforms, such as those from Invicti and HCLSoftware, that simplify deployment. Alternatively, APIs, microservices, and containers provide more transparent and consistent returns.

9. Consolidation of endpoint security and SIEM tools will accelerate in 2026. As extended detection and response (XDR) platforms gain momentum, security leaders have a clear opportunity to reduce agent sprawl, improve analyst efficiency, and lower the total cost of ownership. Vendors, including Microsoft, CrowdStrike, and Palo Alto Networks, now embed critical SIEM functions such as detection, correlation, third-party data ingestion (particularly from cloud, identity, and email), and response directly within their XDR offerings. While these integrated solutions currently don’t fully match standalone security analytics platforms, they deliver compelling advantages: simplified deployments, centralized threat context, and measurable operational savings. Organizations consolidating around unified XDR solutions today will streamline security operations and achieve faster, higher-quality threat detection.

10. By 2026, rapidly evolving generative AI will make deepfakes virtually indistinguishable from authentic media, rendering simplistic identity checks obsolete. Enterprises must proactively deploy sophisticated detection platforms using advanced ensemble modeling—spectral analysis, image artifacts, skin tone consistency, lighting anomalies, audio echo patterns, and device reputation, to ensure trusted employee verification and transaction authentication. Vendors such as GetReal Security, Sensity, and Reality Defender already offer real-time risk scoring, transparent reasoning, and integrated case management. Early adopters will safeguard identity security, sustain customer trust, and remain resilient against future deepfake threats.

Top 10 fastest-growing segments from Gartner’s latest information security forecast Q4 2024

Top 10 fastest-growing segments from Gartner’s latest information security forecast Q4 2024

Gartner’s latest information security forecast reflects the optimism of most CISOs about their budgets increasing in 2025. Ninety percent of security and risk management leaders, including CISOs, told Forrester they expect a budget increase this year.

According to Gartner’s latest Q4 2024 forecast, end-user spending will surge from $183.7 billion in 2024 to $293.9 billion in 2028, reaching a 12.47% compound annual growth rate.

Information security spending will grow rapidly, driven by increasing investments in areas such as cloud security (25.9% CAGR) and managed security services (15.0% CAGR) as more enterprises face the many challenges of securing hybrid cloud environments.

Key segments, including infrastructure protection and professional services, underscore the urgency nearly all organizations have in securing their critical systems against increasingly lethal AI and generative AI (gen AI) attacks.

Below is a visual representation of the top 10 fastest-growing segments shaping the cybersecurity landscape.

Please click on the graphic below to expand it for easier reading.

Gartner forecast based on latest information security forecast for 4Q, 2024

The 10 fastest-growing information security market segments going into 2025

Infrastructure Protection

With spending projected to grow from $31.3 billion in 2024 to $51.2 billion in 2028 (CAGR: 13.1%), infrastructure protection leads the information security market. Securing infrastructure that will increasingly be used to manage model data, LLMs, and AI apps is one of the core drivers in this segment going into 2025. The latest Gartner forecast reflects the growing demand for infrastructure true protection as more organizations go all in on AI.

Security Professional Services

Spending on professional security services is expected to grow from $27.3 billion in 2024 to $42.3 billion in 2028, attaining a CAGR of 11.6%. These services are critical for implementing zero-trust policies and conducting proactive security assessments.

Managed Security Services

Managed security services spending will rise from $24.1 billion in 2024 to $42.1 billion in 2028, reflecting a CAGR of 15.0%. Outsourcing security to external providers has become essential as companies face a more lethal, AI-dominated threatscape while grappling with talent shortages.

Network Security Equipment

Spending on network security equipment will increase from $21.7 billion in 2024 to $32.8 billion in 2028, attaining a CAGR of 10.9%. This reflects the growing need to secure hybrid and multi-cloud networks as organizations expand their digital perimeters.

Security Consulting Services

Spending on security consulting services will grow from $23.0 billion in 2024 to $32.6 billion in 2028, delivering a CAGR of 9.1%. More organizations are looking outside for in-depth expert advice as they attempt to implement advanced security frameworks. Getting compliance right and ensuring consistency when reporting material events to the Security and Exchange Commission (SEC) are also drivers of this segment’s forecast.

Identity Access Management (IAM)

IAM spending will rise from $17.7 billion in 2024 to $25.4 billion in 2028, achieving a CAGR of 9.4% according to Gartner forecast. A key subsegment, Privileged Access Management (PAM), is projected to reach $2.9 billion by 2025 as growing regulatory compliance requirements on a global scale are expected to drive adoption.

Cloud Security

Cloud security spending will grow from $9.0 billion in 2024 to $22.6 billion in 2028, achieving a CAGR of 25.9%. As cloud environments become more complex, investments in Cloud Security Posture Management (CSPM) and Cloud Workload Protection Platforms (CWPP) will continue to accelerate growth.

Other Security Software

Spending on niche and innovative security software solutions will grow from $9.0 billion in 2024 to $14.7 billion in 2028, attaining a CAGR of 13.0%. This category includes specialized tools and apps used for combating advanced social engineering and adversarial AI-based attacks.

Data Security and Privacy

Spending on data security and privacy will increase from $6.1 billion in 2024 to $10.3 billion in 2028, reflecting a CAGR of 14.0%. Stringent data protection regulations and growing cyber threats are driving investments in this segment.

Application Security

Application security spending is forecasted to rise from $6.3 billion in 2024 to $10.1 billion in 2028, driving a CAGR of 12.7%. This segment addresses vulnerabilities in software applications, which remain a primary target for attackers.

Conclusion

Organizations are prioritizing agility and the ability to anticipate new threats while doubling down on cloud security. Predicted to grow at a 25.9% CAGR, cloud security is the fastest-growing segment in the forecast.

Spending on new tools to detect emerging threats is projected to jump from $9 billion in 2024 to $14.7 billion in 2028, further indicating that organizations are willing to invest in new technologies to stop emerging threats.

Ultimately, cybersecurity has become a more crucial business decision than ever before. While other organization budgets are being slashed going into 2025, cybersecurity continues to see gains and is increasingly seen as an investment in business resiliency.

Gartner’s 13 ways GenAI is improving B2B Sales is the roadmap every business needs

Gartner's 13 ways GenAI is improving B2B Sales is the roadmap every business needs

Generative AI (GenAI) ‘s potential for streamlining the most time-consuming processes in B2B sales is just getting started. As businesses increasingly rely on AI to enhance efficiency, automate routine tasks, and personalize customer engagement, GenAI is set to become a critical differentiator in the race for B2B sales and market leadership.

  • B2B sales organizations using GenAI-embedded sales technologies will reduce the time they spend prospecting and preparing for customer meetings by over 50% within two years.
  • Conversational interfaces based on GenAI will gain momentum and further revolutionize B2B selling. In 2028, they will be the driving force behind up to 60% of B2B sales interactions, up from less than 5% in 2023.
  • Centralized GenAI operations teams are also on the way, championed by Chief Revenue Officers (CROs). These teams will focus on integrating AI-driven strategies into sales and revenue operations. 35% of CROs will have GenAI operations teams online and incorporated into their companies’ strategic planning process by 2025.

The goal: find the most likely wins for GenAI in B2B Sales

Gartner’s recent report, 13 Generative AI Use Cases for B2B Sales, provides an analysis of where GenAI is helping improve B2B sales now and in the future.

“Generative artificial intelligence (GenAI) is reshaping the sales technology landscape, offering innovative solutions in areas such as prospecting, sales analytics, forecasting, and sales enablement. Tools infused with GenAI capabilities are embedded in use cases across the sales function, supporting key priorities such as revenue growth, GTM, cost optimization, and risk mitigation,” write the authors of Gartner’s study.

In defining and ranking the most valuable use cases of GenAI in B2B sales, Gartner examined where the technology is being most effectively applied to improve sales operations, increase seller productivity, and fuel future transformation.

The following multidimensional grid defines the use cases by value and feasibility.

Source: Generative AI Use Cases for B2B Sales, Gartner, Inc.

Gartner evaluated each use case for GenAI in B2B sales by scoring them on two key factors: business value and feasibility. The figure below shows the breakout of value and feasibility factors Gartner has used as a framework to rank the 13 use cases: “While we’ve defined the dimensions of value and feasibility according to our research criteria, companies are encouraged to customize these parameters to align with their own business needs,” the report states.

Source: Gartner, Inc. (2024) Generative AI Use Cases for B2B Sales

Mapping GenAI Use Cases Across Business Functions

Gartner also provides a GenAI use-case pipeline as part of their analysis to graphically explain how the 13 AI-driven strategies or use cases are distributed across business functions, including marketing, sales, and customer success.

The goal is to help organizations identify and take action on the use cases that will deliver the most significant potential impact. Gartner advises that use cases that span multiple stages of the pipeline typically deliver greater overall business value, making them strategic targets for investment. Additionally, the pipeline acts as a guide to identifying the relevant stakeholders within the organization, enabling more focused discussions and alignment on AI implementation priorities.

Source: Gartner, Generative AI Use Cases for B2B Sales.

GenAI is redefining the future of B2B Sales

Within the next three years, GenAI will emerge as one of the main factors that differentiate the most efficient and financially successful B2B sales organizations. With CROs creating operations teams to scale AI improvements across every phase of the sales process and sales teams using AI to automate reporting and manually-intensive tasks, GenAI is supposed to revamp the time-consuming work that gets in the way of selling.

Gartner’s analysis highlights that AI-driven strategies will soon dominate, with significant gains in efficiency and customer engagement. The message is clear: for sales organizations looking to stay ahead, embracing GenAI is not optional—it’s essential. Those who act now will position themselves as leaders in the evolving world of B2B sales, while those who hesitate risk being left behind.

 

Top ten insights CEOs need to know about GenAI going into 2025

Top ten insights CEOs need to know about GenAI going into 2025

CEOs and C-level executives, including line-of-business leaders managing enterprises, no longer have time for AI hype—they need actionable plans that deliver measurable results.

Every CEO I know has a Gen AI tech trends deck ready for board meetings. They’re all impatient for results.

Gartner’s 2024 Generative AI Planning Survey, published yesterday, reflects how impatient CEOs and their teams are gaining traction with GenAI pilots and AI initiatives. The survey involved 822 business executives from North America, Europe, and Asia/Pacific across eight corporate functions.

Key insights from the GenAI planning survey include the following:

  • 11.3% to 19.7% cost savings are expected from GenAI, with the lowest in finance and highest in marketing and HR, as predicted by CEOs and C-level leaders.

  • 87% of CEOs/C-suite are driving GenAI adoption in areas like sales and finance, pushing top-down initiatives for implementation.

  • Legal departments: 26% rolling out GenAI for contract review in 6 months; already widely used for legal research and analysis.

  • 19.7% cost savings in marketing driven by GenAI, making it the most impacted department for efficiency gains.

  • 28% of leaders cite technical challenges as the top barrier to GenAI implementation, followed by talent acquisition (26%) and costs (24%).

  • 69% of GenAI-advanced companies focus on upskilling staff, while 64% are creating new AI-specific roles to meet talent needs.

Cutting through the hype: What CEOs need to know about GenAI going into next year

Rhetoric into results is the new mantra of the C-suite going into 2025.

That’s especially the case with GenAI.

Board members are worried they’re about to get lapped or, worse, see their companies become gradually irrelevant by competitors who are more focused on making GenAI pay than they are. The greater the acuity and insight of how to turn GenAI into a competitive strength, the greater the speed at which an enterprise executes and gets solid results. Speed isn’t optional anymore, it’s table stakes to compete.

Just as every business needs to keep challenging itself to find new paths to reinvent itself to make AI a competitive strength, the same holds for working professionals. There has never been a better time to double down on new skills and master AI tools, technologies, and knowledge.

The following are ten insights every CEO needs to know about GenAI going into 2025:

  • Over the next 12-18 months, GenAI will boost productivity by 22.6%, outpacing revenue growth at 15.8% and cost savings at 15.2%. While cost efficiency and revenue gains matter, the most immediate and substantial impact will be on operational efficiency. Gartner predicts that enterprises that prioritize GenAI integration will see significant increases in both workflow optimization and financial performance.

Top ten insights CEOs need to know about GenAI going into 2025

Source: Gartner’s 2024 Gartner Generative AI Planning Survey

  • 30% of leaders plan to reduce headcount by 3% to 5% in 2024 due to GenAI-driven automation, with an overall average savings of 4.6%. These reductions will primarily affect roles tied to repetitive or manual tasks as organizations seek to streamline operations. Another 18% anticipate more minor cuts of 1% to 3%, while 14% expect deeper reductions of 8% to 10%, signaling that GenAI’s impact will vary by function. Only 10% foresee no layoffs.

Top ten insights CEOs need to know about GenAI going into 2025

Source: Gartner’s 2024 Gartner Generative AI Planning Survey

  • 87% of sales teams are following CEO or C-suite directives to implement GenAI, demonstrating a top-down strategy that prioritizes AI for revenue growth and a more significant competitive advantage. Supply chain (79%) and finance (74%) also see intense executive pressure, indicating that leadership views AI as critical for optimizing operational efficiency and financial management.

Top ten insights CEOs need to know about GenAI going into 2025

Source: Gartner’s 2024 Gartner Generative AI Planning Survey

  • 84% of organizations prioritize embedding GenAI into existing applications as the top method for enabling their use cases, with 34% making it their first choice. Customizing existing models (74%) and training custom models (65%) follow, while only 59% opt for stand-alone tools. Enterprises are focusing on integrating GenAI within their current systems to drive efficiency and impact rather than relying on isolated or siloed solutions.

Top ten insights CEOs need to know about GenAI going into 2025

Source: Gartner’s 2024 Gartner Generative AI Planning Survey

  • HR leads GenAI budget allocation at 7.1%, followed closely by customer service (7.0%) and finance (6.9%). Across functions, business leaders plan to allocate 5.4% to 7.1% of their 2024 budgets to GenAI initiatives, including spending on technology licensing and employee deployment costs. Gartner observes that this shows a solid commitment to embedding GenAI across departments, with HR and customer service prioritizing it for operational efficiency and innovation.

Top ten insights CEOs need to know about GenAI going into 2025

Source: Gartner’s 2024 Gartner Generative AI Planning Survey

  • 54% of C-level executives prioritize privacy concerns as the top GenAI risk, followed closely by misuse (49%) and job displacement fears (48%). These top concerns highlight the critical need for strong governance and risk management frameworks and plans to ensure ethical, secure AI deployment. CEOs need to step up the pace on this now if they’re going to compete in this dimension of their business in 2025.

Top ten insights CEOs need to know about GenAI going into 2025

Source: Gartner’s 2024 Gartner Generative AI Planning Survey

  • According to 28% of leaders, technical implementation, talent acquisition (26%), and governance issues (25%) are the top three barriers to GenAI adoption. North America struggles more with measuring value (30%), while Europe faces higher cultural resistance (24%). These barriers highlight the need for focused strategies to overcome implementation and talent gaps across regions.

Top ten insights CEOs need to know about GenAI going into 2025
  • 32% of service-centric industries struggle with measuring value from GenAI initiatives, significantly more than asset-centric industries. The top barriers for both include the cost of running AI, technical implementation (32% each), and getting the necessary talent (28%). To excel, enterprises need to address these common challenges and tailor strategies that overcome sector-specific obstacles, including data availability (28% for service-centric industries).

Top ten insights CEOs need to know about GenAI going into 2025

Source: Gartner’s 2024 Gartner Generative AI Planning Survey

  • Customer service leads GenAI adoption with 40% using real-time speech and text translation, followed by marketing (38% with chatbots and digital humans), sales (34% with generative business intelligence), HR (29% for job descriptions and skills data), supply chain (30% for chatbots and code generation), finance (22% for coding assistance), legal/risk (17% for legal research), and procurement (18% for contract lifecycle management).

Top ten insights CEOs need to know about GenAI going into 2025

Source: Gartner’s 2024 Gartner Generative AI Planning Survey

  • 76% of mature AI organizations actively recruit additional headcount for existing roles to meet GenAI talent needs, significantly more than the 52% of less mature organizations. They also prioritize running AI literacy programs (67%) and upskilling staff with GenAI skills (67%) to ensure their workforce remains competitive. Mature organizations are also more likely to create new roles for GenAI (67%) and establish AI centers of excellence (45%), showing their commitment to both talent acquisition and long-term AI capability development.

Top ten insights CEOs need to know about GenAI going into 2025

Source: Gartner’s 2024 Gartner Generative AI Planning Survey

Gartner Predicts AI Software Will Grow To $297 Billion By 2027

Gartner Predicts AI Software Will Grow To $297 Billion By 2027

Image created by DALL-E

Predicting global spending on AI software will surge from $124 billion in 2022 to $297 billion in 2027, Gartner forecasts the market will grow at a 19.1% compound annual growth rate in the next six years.

Generative AI (GenAI) software spending is expected to skyrocket from 8% in 2023 to 35% by 2027. GenAI’s rapid growth is attributed to enterprise software vendors integrating AI tools into current and future releases, streamlining the widespread adoption of GenAI-based features and new apps, emerging as the fastest-growing category of AI software.

Gartner predicts the integration of AI tools will be most prevalent in marketing, product design, and customer service, reflecting a shift towards more personalized and efficient operations. The research firm provides an extensive analysis of AI software’s growth areas and opportunities in their recently published report, Forecast Analysis: Artificial Intelligence Software, 2023-2027, Worldwide (client access required). The forecast is based on over 500 AI use cases sourced from Gartner’s AI use case prisms and related research.

What Driving The AI Market Boom?

Key assumptions that are driving the forecast include the prediction that greater than 70% of independent software vendors (ISVs) will have embedded GenAI capabilities in their enterprise applications by 2026, a major jump from fewer than 1% today.

Thirty-nine percent of worldwide organizations will be in the experimentation phase of Gartner’s AI adoption curve by 2025, with 14% being in the expansion phase. Gartner predicts that by 2027, 36% of organizations in the experimentation phase will also start to adopt use cases with high business value but low time-to-financial impact (TOFI).

Another factor driving long-term market growth is how spending on AI software increases with organizational maturity. Gartner notes that organizational maturity is lower today versus the higher hype levels and market interest in AI technologies. As organizations gain greater maturity with AI experimentation, spending will increase.

Gartner Predicts AI Software Will Grow To $297 Billion By 2027

Source: Gartner, Forecast Analysis: Artificial Intelligence Software, 2023-2027, Worldwide

“We expect to see ongoing demand for more AI enhancements within software applications and more opportunities for providers to deliver software to build AI. However, do not expect these markets to become saturated (where supply outstrips demand) during the forecast period,” Gartner’s analysts write in the forecast analysis.

Application areas growing the fastest

Gartner predicts AI spending on financial management system (FMS) components will be the largest application market overall. FMS supports the office of finance with capabilities for forecasting, planning, cash application and collections, balance reconciliation, and others.

FMS vendors are doubling down on AI already to provide proven productivity and optimization support, integrating AI-based features in their apps and platforms. AI’s inherent advantages quickly lead to quantified performance and productivity gains with FMS systems, which are table stakes for building a solid business case for potential customers.

Digital commerce applications are the highest-growth AI application market. Digital commerce applications are designed to streamline commerce operations and related areas, including optimization, customer segmentation, image categorization, and others. Gartner defines the AI capabilities in digital commerce to include personalization, automated execution, and content generation.

Gartner Predicts AI Software Will Grow To $297 Billion By 2027

Source: Gartner, Forecast Analysis: Artificial Intelligence Software, 2023-2027, Worldwide

Predicting Generative AI’s Growth

Gartner is predicting that GenAI will eventually become a cornerstone of all AI software spending, reaching 35% of worldwide revenues by 2027.

The report’s authors point to the proliferation of AI copilots being integrated into a wide variety of enterprise systems as a primary catalyst driving this area of the market’s growth. Copilot systems are in use today within email systems, customer support chatbots, and a wide variety of marketing applications, with content creation and personalization vendors fast-tracking copilots into their apps and platforms.

One of the many data points that support the optimistic growth forecast for GenAI is Microsoft’s success with their Microsoft Dynamics 365 Copilot, launched in March of last year. Since then, more than 130,000 organizations have experienced copilot capabilities in Microsoft Dynamics 365 and Microsoft Power Platform.

Gartner Predicts AI Software Will Grow To $297 Billion By 2027

Source: Gartner, Forecast Analysis: Artificial Intelligence Software, 2023-2027, Worldwide

Large Language Models (LLMs) are the growth catalyst natural language platforms need

Gartner is predicting that the data science and AI platform market will see the greatest amount of software spending in the forecast period. They’ve defined the market as including machine learning (ML) platforms and cloud AI developer services. “The data science and AI platforms market is accelerated by the growth of AI and the democratization of technology, where capabilities like ease of use, workflow, collaboration, and deployment provide support for citizen data scientists,” writes Gartner’s analysts in the report.

The leading AI platforms seeing the greatest growth are natural language technologies (which include LLMs), data science and AI platforms, computer vision platforms, and analytics and BI platforms. LLMs will be the fuel that keeps natural language technology-based platforms growing for the next three years. They’re the emerging workhouses of the AI software market.

Gartner Predicts AI Software Will Grow To $297 Billion By 2027

Source: Gartner, Forecast Analysis: Artificial Intelligence Software, 2023-2027, Worldwide