Bottom Line: A.I.’s ability to predict and recommend job matches will help get more Americans back to work, helping to reduce the 22 million unemployed today.
One in ten Americans is out of work today based latest U.S. Department of Labor data. They’re primarily from the travel and hospitality, food services, and retail trade and manufacturing industries, with many other affected sectors. McKinsey & Company’s recent article, A new AI-powered network, is helping workers displaced by the coronavirus crisis provides context around the scope of challenges involved in closing the unemployment gap. McKinsey, Eightfold A.I., and the FMI – The Food Industry Association combined efforts to create the Talent Exchange, powered by Eightfold.ai in a matter of weeks. McKinsey insights across a broad base of industries to help Eightfold and FMI create the Talent Exchange in record time. “In talking with clients across the U.S., it became very clear that there is a huge labor mismatch, and individuals are being affected very differently—from retailers furloughing tens of thousands of workers to other organizations needing to hire more than 100,000 workers quickly. We’re excited to help bring a scalable offering to the market,” said McKinsey partner Andrew Davis. McKinsey and FMI collaborating with Eightfold speak volumes to how Americans are coming together to combat the COVID-19 fallout as a team.
And with the food & agriculture, transportation, and logistics industries considered essential, critical infrastructure by Cybersecurity and Infrastructure Security Agency (CISA), demand for workers is more urgent than ever. Eightfold’s Talent Exchange launched last weekend and already has more than 600,000 jobs uploaded that employers need to fill and is available in 15 languages. Eightfold is making the Talent Exchange available free of charge through the COVID-19 epidemic. The Talent Exchange is also being extended to other industries and eco-systems, illustrating how the Eightfold A.I. platform can provide transferability of skills across roles and industries.
Getting Americans Back To Work Using A.I.
Earlier this week Eightfold, FMI – The Food Industry Association and Josh Bersin, the noted global research analyst, public speaker, and writer on many aspects of human resources and talent management, hosted the webinar, COVID-19: Helping the food industry on the front lines with A.I. It’s available to watch here and includes a walk-through of the Eightfold Talent Exchange. The following graphic explains how the Talent Exchange addresses the needs of downsizing companies, impacted workers and hiring companies:
Eightfold’s Talent Exchange Is A Model For How To Use A.I. For Good
Eightfold’s Talent Exchange uses A.I. algorithms to match candidates with available roles, based on each individual’s skills and previous experience.
Current employers who have to furlough or lay off employees can invite employees to participate in the program. Eightfold also designed in a useful feature that enables employers to add lists of impacted employees and send them a link to register for the Exchange. Employers can view their entire impacted workforce in a single dashboard and can filter by role, department, or location to see details about the talent needs from hiring companies and how their impacted employees are getting placed in new roles. The following is the Talent Exchange dashboard for current employers showing progress in placing employees with furlough and outplacement partners, including the number of offers accepted by each:
Employees impacted by a furlough or lay-off can create and update profiles free on the Talent Exchange, defining their job preferences, skills, and experience. That’s invaluable data for hiring companies relying on the platform to make offers and fill positions quickly. How current employers handle furloughs and lay-offs today will be their identity for years to come, a point John Bersin made during the webinar saying “employers who thrive in the future are going to build long-term relationships with employees today.” Employees receive the following when their current employer adds their name to the Eightfold Talent Exchange. The fictional Company Travel Air is used for this example:
Hiring companies see candidate matches generated by the Exchange, so they can contact these prospects or immediately offer them new jobs. Eightfold’s A.I. engineering teams have automated and personalized this contact as well, expediting the process even further. Hiring companies can add onboarding instructions to allow new hires to start as soon as they are ready and have real-time views of their hiring dashboard shown below:
Combining A.I.’s innate strengths with H.R. and talent management professionals’ expertise and insights is closing the unemployment gap today. Employers furloughing or laying off employees need to look out for them and get their profile data on the Talent Exchange, helping them find new jobs with hiring companies. As was so well-said by Josh Bersin during the webinar this week, “smart employers should think of their hourly workers as talent, not fungible, replaceable bodies.” For hiring companies in a war for proven employees with talent today, that mindset is more important than ever.