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Posts tagged ‘MobileIron’

Mobile Identity Is The New Security Perimeter

  • 86% of enterprise executives say that mobile threats are growing faster than any other according to Verizon’s Mobile Security Index 2019 and 67% of enterprise execs are less confident about the security of their mobile devices compared to other IT assets.
  • Mobile devices are hackers’ favorite platform to target, with over 905,000 malware packages installed in Q1 of this year alone and over 5.3 million in 2018, according to Statistica.
  • 38% of mobile devices introduce unnecessary risk into the organization based on an analysis of privacy and security settings according to MobileIron’s Global Threat Report.

Mobile devices reflect you and your customers’ identity in the many apps, data, and ongoing activities you and they choose to engage in. Every enterprise looking to reinvent itself by scaling digital business strategies is putting mobile devices at the center of growth plans because they are everyone’s identity.

89% of security leaders believe that mobile devices will serve as your digital ID to access enterprise services and data in the near future according to a recent survey by IDG completed in conjunction with MobileIron, titled Say Goodbye to Passwords. You can download a copy of the study here. Mobile devices are increasingly becoming the IDs enterprises rely on to create and scale a mobile-centric zero trust security network throughout their organizations.

Enterprises are relying on mobile devices more than ever before, personalizing them for each associate or employee to launch and scale new business initiatives. These factors combined are leading to a rapid expansion of, and reliance on mobile devices as the single digital ID enterprises rely on to enable perimeter-less borders. The following IDG survey results reflect enterprise security leaders’ prediction of when mobile devices will authenticate Identity Access Management (IAM):

Passwords Aren’t Strong Enough For A Zero Trust World   

The bottom line is that passwords are the weakest defense in a zero-trust world. Ineffective in stopping privileged credential-based breaches, with the most privileged system access credentials shared and at times resold by insiders, passwords give hackers a key to the front door of enterprises’ systems. They no longer have to hack their way in; stolen or purchased passwords and privileged access credentials available on the Dark Web-enable hackers to use the front door of enterprise IT.

Both the IDG study published in conjunction with MobileIronSay Goodbye to Passwords and Passwordless Authentication: Bridging the Gap Between High-Security and Low-Friction Identity Management by Enterprise Management Associates (EMA) validate how weak passwords are in a zero-trust world and the many reasons they need to go.  Here are a few of the many factors that favor move beyond passwords to mobile-centric zero-trust security framework:

  • While 95% of enterprise executives say they have multi-factor authentication (MFA) implemented, a little more than half of their users are using it. Senior security executives say they doubt the security benefits (36%), expense (33%), and the decision that users don’t access sensitive information (45%), making MFA pointless.
  • 86% of senior security executives would dump password use as an authentication method if they could. In fact, nearly half of those surveyed cited eliminating passwords as a way to cut almost half of all breach attempts. Perceived security shortcomings are a key reason why almost three-quarters of these security leaders say they’re actively looking for replacements for passwords for authentication.
  • 62% of the senior security execs reported extreme user irritation with password lockouts. The percentage of respondents who reported extreme user frustration at password lockouts rose to 67% at companies with more than 5,000 employees. Users having to call in and change their password with IT’s help is a major drain on productivity and worker’s time. Senior security executives want to abandon passwords given how high maintenance they are to support and how they drain time and productivity from any organization.   

Creating A Mobile Zero Trust Network

The new reality for any enterprise is that mobile device identities are the new security perimeter. Mobility devices ranging from smartphones to tablets are exponentially expanding the threat surfaces that enterprises need to secure and passwords aren’t scaling to do the job. Instead of just relying on a password, secure access needs to be determined by a “never trust, always verify” approach that requires verification of the device, user, apps, networks, and evaluation of the presence of threats before granting access.
The formidable challenges of securing a perimeter-less enterprise where the mobile device identities are the new security perimeter need a mobile-centric zero-trust network to succeed. Zero trust validates the device, establishes user context, checks app authorization, verifies the network, and detects and remediates threats—all before granting secure access to any device or user.  Zero trust platforms are built on unified endpoint management (UEM) systems and their enabling technologies including zero sign-on (ZSO) user and device authentication, multi-factor authentication (MFA), and mobile threat detection (MTD). The following illustration reflects best practices in provisioning, granting access, protecting, enforcing, and provisioning access privileges for a mobile Zero Trust network.

Conclusion

Your smartphone or mobile device of choice is increasingly going to become your ID and secure access to resources across the enterprises you work for. Passwords have proven to be ineffective in thwarting the most common source of breaches, which is privileged credential abuse.  Enterprise executives interviewed for two completely different studies reached the same conclusion: IT infrastructure will be much safer once passwords are gone.

Your Mobile Phone Is Your Identity. How Do You Protect It?

 The average cost of a data breach has risen 12% over the past 5 years and is now $3.92M. U.S.-based breaches average $8.19M in losses, leading all nations. Not integrating mobile phone platforms and protecting them with a Zero Trust Security framework can add up to $240K to the cost of a breach. Companies that fully deploy security automation technologies experience around half the cost of a breach ($2.65M on average) compared to those that do not deploy these technologies ($5.16M on average). These and many other fascinating insights are from the 14th annual IBM Security Cost of a Data Breach Report, 2019. IBM is making a copy of the report available here for download (76 pp., PDF, opt-in). IBM and Ponemon Institute collaborated on the report, recruiting 507 organizations that have experienced a breach in the last year and interviewing more than 3,211 individuals who are knowledgeable about the data breach incident in their organizations. A total of 16 countries and 17 industries were included in the scope of the study. For additional details regarding the methodology, please see pages 71 - 75 of the report. Key insights from the report include the following: Lost business costs are 36.2% of the total cost of an average breach, making it the single largest loss component of all. Detection and escalation costs are second at 31.1%, as it can take up to 206 days to first identify a breach after it occurs and an additional 73 days to contain the breach. IBM found the average breach lasts 279 days. Breaches take a heavy toll on the time resources of any organization as well, eating up 76% of an entire year before being discovered and contained. U.S.-based breaches average $8.19M in losses, leading all nations with the highest country average. The cost of U.S.-based breaches far outdistance all other countries and regions of the world due to the value and volume of data exfiltrated from enterprise IT systems based in North America. North American enterprises are also often the most likely to rely on mobile devices to enable greater communication and collaboration, further exposing that threat surface. The Middle East has the second-highest average breach loss of $5.97M. In contrast, Indian and Brazilian organizations had the lowest total average cost at $1.83M and $1.35M, respectively. Data breach costs increase quickly in integration-intensive corporate IT environments, especially where there is a proliferation of disconnected mobile platforms. The study found the highest contributing costs associated with a data breach are caused by third parties, compliance failures, extensive cloud migration, system complexity, and extensive IoT, mobile and OT environments. This reinforces that organizations need to adopt a Zero Trust Security (ZTS) framework to secure the multiple endpoints, apps, networks, clouds, and operating systems across perimeter-less enterprises. Mobile devices are enterprises’ fasting growing threat surfaces, making them one of the highest priorities for implementing ZTS frameworks. Companies to watch in this area include MobileIron, which has created a mobile-centric, zero-trust enterprise security framework. The framework is built on the foundation of unified endpoint management (UEM) and additional zero trust-enabling technologies, including zero sign-on (ZSO), multi-factor authentication (MFA), and mobile threat detection (MTD). This approach to securing access and protect data across the perimeter-less enterprise is helping to alleviate the high cost of data breaches, as shown in the graphic below. Accidental, inadvertent breaches from human error and system glitches are still the root cause for nearly half (49%) of the data breaches. And phishing attacks on mobile devices that are lost, stolen or comprised in workplaces are a leading cause of breaches due to human error. While less expensive than malicious attacks, which cost an average of $4.45M, system glitches and human error still result in costly breaches, with an average loss of $3.24M and $3.5M respectively. To establish complete control over data, wherever it lives, organizations need to adopt Zero Trust Security (ZTS) frameworks that are determined by “never trust, always verify.”. For example, MobileIron’s mobile-centric zero-trust approach validates the device, establishes user context, checks app authorization, verifies the network, and detects and remediates threats before granting secure access to a device or user. This zero-trust security framework is designed to stop accidental, inadvertent and maliciously-driven, intentional breaches. The following graphic compares the total cost for three data breach root causes: Conclusion Lost business is the single largest cost component of any breach, and it takes years to fully recover from one. IBM found that 67% of the costs of a breach accrue in the first year, 22% accrue in the second year and 11% in the third. The more regulated a company’s business, the longer a breach will accrue costs and impact operations. Compounding this is the need for a more Zero Trust-based approach to securing every endpoint across an organization. Not integrating mobile phone platforms and protecting them with a Zero Trust Security (ZTS) framework can add up to $240K to the cost of a breach. Companies working to bridge the gap between the need for securing mobile devices with ZTS frameworks include MobileIron, which has created a mobile-centric, zero-trust enterprise security framework. There’s a significant amount of innovation happening with Identity Access Management that thwarts privileged account abuse, which is the leading cause of breaches today. Centrify’s most recent survey, Privileged Access Management in the Modern Threatscape, found that 74% of all breaches involved access to a privileged account. Privileged access credentials are hackers’ most popular technique for initiating a breach to exfiltrate valuable data from enterprise systems and sell it on the Dark Web.

  • The average cost of a data breach has risen 12% over the past 5 years and is now $3.92M.
  • U.S.-based breaches average $8.19M in losses, leading all nations.
  • Not integrating mobile phone platforms and protecting them with a Zero Trust Security framework can add up to $240K to the cost of a breach.
  • Companies that fully deploy security automation technologies experience around half the cost of a breach ($2.65M on average) compared to those that do not deploy these technologies ($5.16M on average).

These and many other fascinating insights are from the 14th annual IBM Security Cost of a Data Breach Report, 2019. IBM is making a copy of the report available here for download (76 pp., PDF, opt-in). IBM and Ponemon Institute collaborated on the report, recruiting 507 organizations that have experienced a breach in the last year and interviewing more than 3,211 individuals who are knowledgeable about the data breach incident in their organizations. A total of 16 countries and 17 industries were included in the scope of the study. For additional details regarding the methodology, please see pages 71 – 75 of the report.

Key insights from the report include the following:

  • Lost business costs are 36.2% of the total cost of an average breach, making it the single largest loss component of all. Detection and escalation costs are second at 31.1%, as it can take up to 206 days to first identify a breach after it occurs and an additional 73 days to contain the breach. IBM found the average breach lasts 279 days. Breaches take a heavy toll on the time resources of any organization as well, eating up 76% of an entire year before being discovered and contained.

  • U.S.-based breaches average $8.19M in losses, leading all nations with the highest country average. The cost of U.S.-based breaches far outdistance all other countries and regions of the world due to the value and volume of data exfiltrated from enterprise IT systems based in North America. North American enterprises are also often the most likely to rely on mobile devices to enable greater communication and collaboration, further exposing that threat surface. The Middle East has the second-highest average breach loss of $5.97M. In contrast, Indian and Brazilian organizations had the lowest total average cost at $1.83M and $1.35M, respectively.

  • Data breach costs increase quickly in integration-intensive corporate IT environments, especially where there is a proliferation of disconnected mobile platforms. The study found the highest contributing costs associated with a data breach are caused by third parties, compliance failures, extensive cloud migration, system complexity, and extensive IoT, mobile and OT environments. This reinforces that organizations need to adopt a Zero Trust Security (ZTS) framework to secure the multiple endpoints, apps, networks, clouds, and operating systems across perimeter-less enterprises. Mobile devices are enterprises’ fasting growing threat surfaces, making them one of the highest priorities for implementing ZTS frameworks. Companies to watch in this area include MobileIron, which has created a mobile-centric, zero-trust enterprise security framework. The framework is built on the foundation of unified endpoint management (UEM) and additional zero trust-enabling technologies, including zero sign-on (ZSO), multi-factor authentication (MFA), and mobile threat detection (MTD). This approach to securing access and protect data across the perimeter-less enterprise is helping to alleviate the high cost of data breaches, as shown in the graphic below.

  • Accidental, inadvertent breaches from human error and system glitches are still the root cause for nearly half (49%) of the data breaches. And phishing attacks on mobile devices that are lost, stolen or comprised in workplaces are a leading cause of breaches due to human error. While less expensive than malicious attacks, which cost an average of $4.45M, system glitches and the human error still result in costly breaches, with an average loss of $3.24M and $3.5M respectively. To establish complete control over data, wherever it lives, organizations need to adopt Zero Trust Security (ZTS) frameworks that are determined by “never trust, always verify.”. For example, MobileIron’s mobile-centric zero-trust approach validates the device, establishes user context, checks app authorization, verifies the network, and detects and remediates threats before granting secure access to a device or user. This zero-trust security framework is designed to stop accidental, inadvertent and maliciously-driven, intentional breaches. The following graphic compares the total cost for three data breach root causes:

Conclusion

Lost business is the single largest cost component of any breach, and it takes years to fully recover from one. IBM found that 67% of the costs of a breach accrue in the first year, 22% accrue in the second year and 11% in the third.  The more regulated a company’s business, the longer a breach will accrue costs and impact operations. Compounding this is the need for a more Zero Trust-based approach to securing every endpoint across an organization.

Not integrating mobile phone platforms and protecting them with a Zero Trust Security (ZTS) framework can add up to $240K to the cost of a breach. Companies working to bridge the gap between the need for securing mobile devices with ZTS frameworks include MobileIron, which has created a mobile-centric, zero-trust enterprise security framework. There’s a significant amount of innovation happening with Identity Access Management that thwarts privileged account abuse, which is the leading cause of breaches today. Centrify’s most recent survey, Privileged Access Management in the Modern Threatscape, found that 74% of all breaches involved access to a privileged account. Privileged access credentials are hackers’ most popular technique for initiating a breach to exfiltrate valuable data from enterprise systems and sell it on the Dark Web.

Why AI Is The Future Of Cybersecurity

These and many other insights are from Capgemini’s Reinventing Cybersecurity with Artificial Intelligence Report published this week. You can download the report here (28 pp., PDF, free, no opt-in). Capgemini Research Institute surveyed 850 senior executives from seven industries, including consumer products, retail, banking, insurance, automotive, utilities, and telecom. 20% of the executive respondents are CIOs, and 10% are CISOs. Enterprises headquartered in France, Germany, the UK, the US, Australia, the Netherlands, India, Italy, Spain, and Sweden are included in the report. Please see page 21 of the report for a description of the methodology.

Capgemini found that as digital businesses grow, their risk of cyberattacks exponentially increases. 21% said their organization experienced a cybersecurity breach leading to unauthorized access in 2018. Enterprises are paying a heavy price for cybersecurity breaches: 20% report losses of more than $50 million. Centrify’s most recent survey, Privileged Access Management in the Modern Threatscape, found that 74% of all breaches involved access to a privileged account. Privileged access credentials are hackers’ most popular technique for initiating a breach to exfiltrate valuable data from enterprise systems and sell it on the Dark Web.

Key insights include the following:

  • 69% of enterprises believe AI will be necessary to respond to cyberattacks. The majority of telecom companies (80%) say they are counting on AI to help identify threats and thwart attacks. Capgemini found the telecom industry has the highest reported incidence of losses exceeding $50M, making AI a priority for thwarting costly breaches in that industry. It’s understandable by Consumer Products (78%), and Banking (75%) are 2nd and 3rd given each of these industry’s growing reliance on digitally-based business models. U.S.-based enterprises are placing the highest priority on AI-based cybersecurity applications and platforms, 15% higher than the global average when measured on a country basis.

  • 73% of enterprises are testing use cases for AI for cybersecurity across their organizations today with network security leading all categories. Endpoint security the 3rd-highest priority for investing in AI-based cybersecurity solutions given the proliferation of endpoint devices, which are expected to increase to over 25B by 2021. Internet of Things (IoT) and Industrial Internet of Things (IIoT) sensors and systems they enable are exponentially increasing the number of endpoints and threat surfaces an enterprise needs to protect. The old “trust but verify” approach to enterprise security can’t keep up with the pace and scale of threatscape growth today. Identities are the new security perimeter, and they require a Zero Trust Security framework to be secure. Be sure to follow Chase Cunningham of Forrester, Principal Analyst, and the leading authority on Zero Trust Security to keep current on this rapidly changing area. You can find his blog here.

  • 51% of executives are making extensive AI for cyber threat detection, outpacing prediction, and response by a wide margin. Enterprise executives are concentrating their budgets and time on detecting cyber threats using AI above predicting and responding. As enterprises mature in their use and adoption of AI as part of their cybersecurity efforts, prediction and response will correspondingly increase. “AI tools are also getting better at drawing on data sets of wildly different types, allowing the “bigger picture” to be put together from, say, static configuration data, historic local logs, global threat landscapes, and contemporaneous event streams,” said Nicko van Someren, Chief Technology Officer at Absolute Software.

  • 64% say that AI lowers the cost to detect and respond to breaches and reduces the overall time taken to detect threats and breaches up to 12%. The reduction in cost for a majority of enterprises ranges from 1% – 15% (with an average of 12%). With AI, the overall time taken to detect threats and breaches is reduced by up to 12%. Dwell time – the amount of time threat actors remain undetected – drops by 11% with the use of AI. This time reduction is achieved by continuously scanning for known or unknown anomalies that show threat patterns. PetSmart, a US-based specialty retailer, was able to save up to $12M by using AI in fraud detection from Kount. By partnering with Kount, PetSmart was able to implement an AI/Machine Learning technology that aggregates millions of transactions and their outcomes. The technology determines the legitimacy of each transaction by comparing it against all other transactions received. As fraudulent orders were identified, they were canceled, saving the company money and avoiding damage to the brand. The top 9 ways Artificial Intelligence prevents fraud provides insights into how Kount’s approach to unsupervised and supervised machine learning stops fraud.

  • Fraud detection, malware detection, intrusion detection, scoring risk in a network, and user/machine behavioral analysis are the five highest AI use cases for improving cybersecurity. Capgemini analyzed 20 use cases across information technology (IT), operational technology (OT) and the Internet of Things (IoT) and ranked them according to their implementation complexity and resultant benefits (in terms of time reduction). Based on their analysis, we recommend a shortlist of five high-potential use cases that have low complexity and high benefits. 54% of enterprises have already implemented five high impact cases. The following graphic compares the recommended use cases by the level of benefit and relative complexity.

  • 56% of senior execs say their cybersecurity analysts are overwhelmed and close to a quarter (23%) are not able to successfully investigate all identified incidents. Capgemini found that hacking organizations are successfully using algorithms to send ‘spear phishing’ tweets (personalized tweets sent to targeted users to trick them into sharing sensitive information). AI can send the tweets six times faster than a human and with twice the success. “It’s no surprise that Capgemini’s data shows that security analysts are overwhelmed. The cybersecurity skills shortage has been growing for some time, and so have the number and complexity of attacks; using machine learning to augment the few available skilled people can help ease this. What’s exciting about the state of the industry right now is that recent advances in Machine Learning methods are poised to make their way into deployable products,” said Nicko van Someren, Chief Technology Officer at Absolute Software.

Conclusion

AI and machine learning are redefining every aspect of cybersecurity today. From improving organizations’ ability to anticipate and thwart breaches, protecting the proliferating number of threat surfaces with Zero Trust Security frameworks to making passwords obsolete, AI and machine learning are essential to securing the perimeters of any business.  One of the most vulnerable and fastest-growing threat surfaces are mobile phones. The two recent research reports from MobileIronSay Goodbye to Passwords (4 pp., PDF, opt-in) in collaboration with IDG, and Passwordless Authentication: Bridging the Gap Between High-Security and Low-Friction Identity Management (34 pp., PDF, opt-in) by Enterprise Management Associates (EMA) provide fascinating insights into the passwordless future. They reflect and quantify how ready enterprises are to abandon passwords for more proven authentication techniques including biometrics and mobile-centric Zero Trust Security platform.

Passwords Are The Weakest Defense In A Zero Trust World

  • 90% of security professionals have witnessed security incidents stemming from the theft of credentials, according to a recent MobileIron study conducted by IDG.
  • 86% of CIO, CISO and Security VPs would abandon password authentication if they could.
  • Another survey by EMA found that mobile devices secured by biometric authentication methods present the best option for replacing passwords.
  • There is a direct correlation between the number of times a user authenticates and the number of user access problems that need to be addressed.

These and many other fascinating insights make it clear that passwords are now the weakest defense anyone can rely on in a Zero Trust world. Two recent research studies quantify just how weak and incomplete an IT security strategy based on passwords is, especially when the need to access mobile apps is proliferating. Combined, these two MobileIron reports pack a one-two punch at passwords, and how they’re not strong enough alone to protect mobile devices, the fastest proliferating threat surface in a Zero Trust world.

The first, Say Goodbye to Passwords (4 pp., PDF, opt-in) by IDG, is based on interviews with 200 IT security leaders in the US, UK, Australia, and New Zealand working in a range of industries at companies with at least 500 employees. The survey’s goal is to uncover and quantify the major authentication pain points facing enterprises.  The second, Passwordless Authentication: Bridging the Gap Between High-Security and Low-Friction Identity Management (34 pp., PDF, opt-in) by Enterprise Management Associates (EMA), is based on interviews with 200 North American-based IT professionals who are knowledgeable about their organization’s use of identity and access management services. Please see page 4 of the study for additional details regarding the methodology.

The two studies provide insights into the perils of passwords and the merits of mobile when it comes to enterprise security, user experiences, and workforce productivity:

  • 90% of respondents to the EMA survey have experienced significant password policy violations in just the last year. The most frequently reported was that identical passwords are being used to support multiple accounts (39.06%). The following graphic from the EMA study reflects password management worst practices that put an organization at a high risk of a breach. A recent survey by Centrify found that 74% of all breaches involved access to a privileged account. Hackers aren’t breaking into systems; they’re obtaining privileged access credentials and walking in the front door as the graphic below shows.

  • 88% of global security leaders believe that mobile devices will soon serve as a digital ID for accessing enterprise apps and data. In the US, the percentage rises to 91%. With cyberattacks on the rise and the disadvantages of passwords and Multi-Factor Authentication (MFA) apparent to security leaders—from both a user and a security standpoint— it’s clear that new authentication methods are needed. Hardware tokens, seen by many security leaders as a more secure option for authentication than passwords, take a hit on user-friendliness compared to biometrics on a mobile device according to the survey’s results. Among the security leaders, 72% see biometrics as more user-friendly than passwords, versus just 58% favoring tokens over passwords for ease of use.

  • Four of the top five authentication technologies IT leaders prefer over passwords are biometrics-based. What’s encouraging from the EMA study is that the majority of IT departments are actively evaluating biometrics with 82% of respondents identifying at least one of the four basic biometric approaches as a passwordless solution.

  • 87% of enterprises anticipate an increase in users needing business app access over the next 24 months. 85% of respondents reported seeing an increase in the number of users who need to access business apps from a mobile device over the past 12 months. Mobile apps dominate enterprises’ internal software development efforts according to 91% of respondents to the IDG study.

  • Eliminating passwords reduces the friction or hassles required to gain access to apps and resources while improving organization-wide security. The paradox of how to improve productivity and increase security is solved when passwords go away. Low-friction identity management approaches improve user experiences while simultaneously enhancing security and reducing management efforts as the graphic below shows:

Conclusion

Hackers would instead find ingenious ways to steal passwords and privileged access credentials than spend time attempting to hack into an organization’s systems. Mobile devices and the apps they use are the fastest growing and most unprotected threat surface there is for businesses today, making them a high priority for hackers. Relying on passwords alone to protect mobile devices makes them the weakest defense in a Zero Trust World. Eliminating passwords for more effective authentication and security approaches that are more consistent with Zero Trust is needed now.

How To Secure Mobile Devices In A Zero Trust World

  • 86% of enterprises are seeing mobile threats growing the fastest this year, outpacing other threat types.
  • 48% say they’ve sacrificed security to “get the job done” up from 32% last year.
  • 41% of those affected say the compromise is having major with lasting repercussions and 43% said that their efforts to remediate the attacks were “difficult and expensive.”

Bottom Line: The majority of enterprises, 67%, are the least confident in the security of their mobile assets than any other device or platform today according to Verizon’s Mobile Security Index 2019.

Why Mobile Devices Are the Fastest Growing Threat Surface Today     

Verizon found that 86% of enterprises see an upswing in the number, scale, and scope of mobile breach attempts in 2019. When broken out by industry, Financial Services, Professional Services, and Education are the most commonly targeted industries as the graphic below shows:

The threat surfaces every organization needs to protect is exponentially increasing today based on the combination of employee- and company-owned mobile devices. 41% of enterprises rate mobile devices as their most vulnerable threat surface this year:

Passwords and Mobile Devices Have Become A Hacker’s Paradise

“The only people who love usernames and passwords are hackers,” said Alex Simons, corporate vice president at Microsoft’s identity division in a recent Wall Street Journal article, Username and Password Hell: Why the Internet Can’t Keep You Logged In. Verizon found that mobile devices are the most vulnerable, fastest-growing threat surface there is, making it a favorite with state-sponsored and organized crime syndicates. How rapidly mobile devices are proliferating in enterprises today frequently outpace their ability to secure them, falling back on legacy Privileged Access Management (PAM) approaches that hacking syndicates know how to get around easily using compromised passwords and privileged access credentials. Here’s proof of how much of a lucrative paradise it is for hackers to target passwords and mobile devices first:

  • Hacker’s favorite way to gain access to any business is by using privileged access credentials, which are increasingly being harvested from cellphones using malware. Hacking organizations would rather walk in the front door of any organizations’ systems rather than expend the time and effort to hack in. It’s by far the most popular approach with hackers, with 74% of IT decision makers whose organizations have been breached in the past say it involved privileged access credential abuse according to a recent Centrify survey, Privileged Access Management in the Modern Threatscape. Only 48% of the organizations have a password vault, and just 21% have multi-factor authentication (MFA) implemented for privileged administrative access. The Verizon study found that malware is the most common strategy hackers use to gain access to corporate networks. MobileIron’s Global Threat Report, mid-year 2018 found that 3.5% of Android devices are harboring known malware. Of these malicious apps, over 80% had access to internal networks and were scanning nearby ports. This suggests that the malware was part of a larger attack.

Securing Mobile Devices In A Zero Trust World Needs To Happen Now

Mobile devices are an integral part of everyone’s identity today. They are also the fastest growing threat surface for every business – making identities the new security perimeter. Passwords are proving to be problematic in scaling fast enough to protect these threat surfaces, as credential abuse is skyrocketing today. They’re perennial best-sellers on the Dark Web, where buyers and sellers negotiate in bitcoin for companies’ logins and passwords – often with specific financial firms, called out by name in “credentials wanted” ads. Organizations are waking up to the value of taking a Zero Trust approach to securing their businesses, which is a great start. Passwords are still the most widely relied-on security mechanism – and continue to be the weakest link in today’s enterprise security.  That needs to change. According to the Wall Street Journal, the World Wide Web Consortium has recently ratified a standard called WebAuthN, which allows websites to authenticate users with biometric information, or physical objects like security keys, and skip passwords altogether.

MobileIron is also taking a unique approach to this challenge by introducing zero sign-on (ZSO), built on the company’s unified endpoint management (UEM) platform and powered by the MobileIron Access solution. “By making mobile devices your identity, we create a world free from the constant pains of password recovery and the threat of data breaches due to easily compromised credentials,” wrote Simon Biddiscombe, MobileIron’s President and Chief Executive Officer in his recent blog post, Single sign-on is still one sign-on too many. Simon’s latest post MobileIron: We’re making history by making passwords history, provides the company’s vision going forward with ZSO. Zero sign-on eliminates passwords as the primary method for user authentication, unlike single sign-on, which still requires at least one username and password. MobileIron paved the way for a zero sign-on enterprise with its Access product in 2017, which enabled zero sign-on to cloud services on managed devices.

Conclusion

Mobile devices are the most quickly proliferating threat surface there are today and an integral part of everyone’s identities as well. Thwarting the many breach attempts attempted daily over mobile devices and across all threat surfaces needs to start with a solid Zero Trust framework. MobileIron’s introduction of zero sign-on (ZSO) eliminates passwords as the method for user authentication, replacing single sign-on, which still requires at least one username and password. ZSO is exactly what enterprises need to secure the proliferating number of mobile devices they rely on to operate and grow in a Zero Trust world.

5 Ways To Demystify Zero Trust Security

Bottom Line: Instead of only relying on security vendors’ claims about Zero Trust, benchmark them on a series of five critical success factors instead, with customer results being key.

Analytics, Zero Trust Dominated RSA

Analytics dashboards dominated RSA from a visual standpoint, while Zero Trust Security reigned from an enterprise strategy one. Over 60 vendors claimed to have Zero Trust Security solutions at RSA, with each one defining the concept in a slightly different way.

RSA has evolved into one of the highest energy enterprise-focused conferences today, and in 2019 Zero Trust was center stage in dozens of vendor booths. John Kindervag created the Zero Trust Security framework while at Forrester in 2010. Chase Cunningham, who is a Principal Analyst at Forrester today, is a leading authority on Zero Trust and frequently speaks and writes on the topic. Be sure to follow his blog to stay up to date with his latest research. His most recent post, OK, Zero Trust Is An RSA Buzzword — So What?, captures the current situation on Zero Trust perfectly. Becca Chambers’ blog post, Talking All Things Zero Trust at RSA Conference 2019, includes an insightful video of how the conferences’ attendees define Zero Trust.

With so many vendors claiming to offer Zero Trust solutions, how can you tell which ones have enterprise-ready, scalable solutions?  The following are five ways to demystify Zero Trust:

  1. Customer references are willing to talk and case studies available. With the ambitious goal of visiting every one of the 60 vendors who claimed to have a Zero Trust solution at RSA, I quickly realized that there’s a dearth of customer references. To Chase Cunningham’s point, more customer use cases need to be created, and thankfully that’s on his research agenda. Starting the conversation with each vendor visited by asking for their definition of Zero Trust either led to a debate of whether Zero Trust was needed in the industry or how their existing architecture could morph to fit the framework. Booth staffs at the following companies deserve to be commended for how much they know about their customers’ success with Zero Trust: AkamaiCentrifyCiscoMicrosoftMobileIronPalo Alto NetworksSymantec, and Trend Micro. The team at Ledios Cyberwho was recently acquired by Capgemini, was demonstrating how Zero Trust applied to Industrial Control Systems and shared a wealth of customer insights as well.
  2. Defines success by their customers’ growth, stability and earned trust instead of relying on fear. A key part of de-mystifying Zero Trust is seeing how effective vendors are at becoming partners on the journey their customers are on. While in the Centrify booth I learned of how Interval International has been able to implement a least privilege model for employees, contractors, and consultants, streamline user onboarding, and enable the company to continue its rapid organic growth. At MobileIron, I learned how NASDAQ is scaling mobile applications including CRM to their global sales force on a Zero Trust platform. The most customer-centric Zero Trust vendors tend to differentiate on earned trust over selling fear.
  3. Avoid vendors who have a love-hate relationship with Zero Trust. Zero Trust is having an energizing effect on the security landscape as it provides vendors with a strategic framework they can differentiate themselves in. Security vendors are capitalizing on the market value right now, with product management and engineering teams working overtime to get new applications and platforms ready for market. I found a few vendors who have a love-hate relationship with Zero Trust. They love the marketing mileage or buzz, yet aren’t nearly as enthusiastic about changing product and service strategies. If you’re looking for Zero Trust solutions, be sure to watch for this and find a vendor who is fully committed.
  4. Current product strategies and roadmaps reflect a complete commitment to Zero Trust. Product demos at RSA ranged from supporting the fundamentals of Zero Trust to emulating its concepts on legacy architectures. One of the key attributes to look for is how perimeterless a given security application is that claims to support Zero Trust. How well can a given application protect mobile devices? An IoT device? How can a given application or security platform scale to protect privileged credentials? These are all questions to ask of any vendor who claims to have a Zero Trust solution. Every one of them will have analytics options; the question is whether they fit with your given business scenario. Finally, ask to see how Zero Trust can be automated across all user accounts and how privileged access management can be scaled using Identity Access Management systems including password vaults and Multi-Factor Authentication (MFA).
  5. A solid API strategy for scaling their applications and platforms with partner successes that prove it. One of the best questions to gauge the depth of commitment any vendor has to Zero Trust is to ask about their API strategy. It’s interesting to hear how vendors with Zero Trust-based product and services strategies are scaling inside their largest customers using APIs. Another aspect of this is to see how many of their services, system integration, technology partners are using their APIs to create customized solutions for customers. Success with an API strategy is a leading indicator of how reliably any Zero Trust vendor will be able to scale in the future.

Conclusion

RSA is in many ways a microcosm of the enterprise security market in general and Zero Trust specifically. The millions of dollars in venture capital invested in security analytics and Zero Trust made it possible for vendors to create exceptional in-booth experiences and demonstrations – much the same way venture investment is fueling many of their roadmaps and sales teams. Zero Trust vendors will need to provide application roadmaps that show their ability to move beyond prevention of breaches to more prediction, at the same time supporting customers’ needs to secure infrastructure, credentials, and systems to ensure uninterrupted growth.

What IoT Leaders Do To Drive Greater Results

  • IoT Leaders are achieving cost and revenue gains of at least 15% or more, while laggards see less than 5%.
  • Pursuing 80% more IoT use cases compared to their peers, IoT Leaders are progressing faster down the learning curve of monetizing their application areas.
  • IoT Leaders anticipate that their IoT use cases will boost their gross profits by 13% over the next three years, three times as much as IoT laggards.

What IoT leaders do to excel and drive greater results compared to their peers is explored in the recent McKinsey report, What separates leaders from laggards in the Internet of Things. The study is based on interviews with 300 IoT executive-level practitioners from companies with more than $500M revenues which are implementing large-scale IoT strategies with projects that have progressed from pilot to production. Enterprises from 11 major industry segments from Canada, China, Germany, and the United States were included in the survey.

McKinsey found 16% of enterprises have IoT programs in production, delivering aggregate cost and revenue impacts of at least 15%. The study also found 16% of enterprises are lagging, attaining aggregate revenue and cost improvements of less than 5%. The following graphic compares companies by the level of financial impact from IoT initiatives:

Nine practices differentiate IoT Leaders from laggards, and the study provides a fascinating look into each based on the survey data. Key insights into IoT Leader’s practice areas is provided here:

  • Leaders are more aggressive about pursuing a greater number, scope, and variety of IoT applications and use cases than their less successful peers. What IoT Leaders learn quickly is how steep the IoT learning curve is, and how it’s essential to run as many IoT pilots as possible to learn more. Leaders discover the first 15 or so IoT use cases typically have a modest payback, with the average payback rising until approximately 30 use cases have been achieved. IoT Leaders anticipate that their IoT use cases will boost their gross profits by 13% over the next three years, three times as much as IoT laggards. The following graphic illustrates the financial impact per IoT use case by the cumulative number of IoT use cases enterprises initiate.

  • Leaders are more willing than their peers to change business processes to unlock IoT’s value. McKinsey found IoT Leaders are three times more likely than their peers to say that managing changes to business processes is one of the three most important capabilities for implementing IoT. CEOs who champion their company’s IoT initiatives make strong contributions in this area, removing barriers and roadblocks quickly to keep IoT programs moving forward.
  • Leaders design, pilot and move to production IoT use cases that rely on advanced endpoints far more than their peers. McKinsey finds that IoT Leaders are more visionary and aggressive than peers in developing applications with advanced endpoints.  Leaders are gaining expertise and mastery of how to creatively use advanced endpoints today, reporting higher levels of satisfaction and positive results.

  • Leaders clearly define how IoT will create value and excel in building effective business cases. McKinsey found that IoT Leaders are 75% more likely than their peers to cite the preparation of a strong business case as a critical success factor for their IoT programs. The study’s respondents who have an IoT vision that includes a strong value proposition, a proven delivery model, and a business model that drives revenue are getting results faster than their peers. 35% of Leaders rate the importance of “strong business case and vision for value creation” as one of the top three success factors versus 20% of laggards. Leaders leave nothing to chance when it comes to defining how IoT will deliver business value either in the form of greater revenue or reduced costs.

  • A CEO’s involvement and support are essential for any enterprise to succeed with  IoT. Based on personal experience with IoT pilots, C-level executives are indispensable in removing barriers and making process-level changes necessary for success. 72% of the surveyed executives agree. A vital catalyst of any enterprise succeeding with IoT is a clear, unequivocal time commitment on the part of the CEO. Enterprises in the Leaders quintile were 2.4 more likely than laggards to report that their CEO serves as the champion of IoT efforts as the following graphic illustrates:

  • Leaders credit strong alignment with IoT strategies and priorities enterprise-wide as a critical factor in their success. IoT initiatives and pilots on their way to production require executives, managers, and frontline workers to learn fresh skills and collaborate across business and functional boundaries in new ways. Enterprises need to have a strong unifying vision of where they’re going with IoT, with the CEO championing the change management required to make sure they succeed.
  • Leaders begin by adding IoT capability to existing products and services first. McKinsey found that Leaders are three times more likely than their peers to make their top priority adding IoT capabilities to existing products. They focus on how to turn the current scale they’ve achieved with suppliers, selling and service networks into a formidable competitive advantage. They’re also more adept at cross-selling and up-selling IoT-enabled products by capitalizing on current customer relationships. The following graphic compares enterprises’ single highest-priority IoT effort:

  • Leaders excel at tapping into, scaling and relying on an ecosystem of partners for innovation versus doing it all themselves. McKinsey finds that IoT Leaders excel at scaling their partner ecosystems faster and more strategically than their peers. IoT Leaders also rely more on partners for the latest technology innovations instead of attempting to create them entirely on their own. They’re also deliberately choosing IoT platforms that support third-party developers and the advanced endpoints as the graphic below shows:

  • Leaders prepare for cyber attacks, so they don’t slow things down. McKinsey found that 30% of enterprises from both IoT Leaders and their peers say that they’ve experienced cyber attacks that have resulted in high to severe damage. 57% of Leaders had been the target of cyber attacks compared to 44% of their peers. The higher number of cyber attacks happening for Leaders is due to the broader threat surface their many pilots, and production-level use cases create. The more distributed and varied IoT use cases are the greater the risk of privileged credential abuse as well. Thwarting privileged credential abuse needs to start with a least privilege access approach, minimizing each attack surface, improving audit and compliance visibility while reducing risk, complexity, and costs. Leaders in Zero Trust include CentrifyMobileIronPalo Alto Networks, and others.

Digital Transformation’s Missing Link Is Zero Trust

    • Enterprises will invest $2.4T by 2020 in digital transformation technologies including cloud platforms, cognitive systems, IoT, mobile, robotics, and integration services according to the World Economic Forum.
    • Digital transformation software and services revenue in the U.S. is predicted to reach $490B in 2025, soaring from $190B in 2019, attaining a Compound Annual Growth Rate (CAGR) of 14.49% according to Grand View Research published by Statista.
    • IDC predicts worldwide spending on the technologies and services that enable the digital transformation of business practices, products, and organizations will reach $1.97T in 2022.
    • Legacy approaches to Privileged Access Management (PAM) don’t protect the new threatscapes digital transformation initiatives create, making Zero Trust Privilege essential for enterprises.

B2B customers, including manufacturers looking to replace legacy production equipment with smart, connected machines, have high expectations when it comes to product quality, ease of integration, and intuitive user experiences. Replacing factories full of legacy assets with smart, connected machinery is one of the most powerful catalysts driving digital transformation today. Innovative smart, connected machinery and the performance gains they provide are the oxygen that keeps customer relationships alive. That’s why digital transformation forecasts from the World Economic Forum, Grand View ResearchIDC, and many others predict perennial growth. The many forecasts reflect a fundamental truth: digital transformation done with intensity creates a customer-driven renaissance for any business.

Businesses digitally transforming themselves are succeeding because they’ve made themselves accountable and transparent to customers. Earning and protecting that trust is the heartbeat of any business’ growth. 51% of enterprises invest in digital transformation to capture growth opportunities in new markets, with 46% investing to stay in front of evolving customer behaviors and preferences. Brian Solis’ excellent report, The State of Digital Transformation, 2018 – 2019 Edition (31 pp., PDF, opt-in) shows how digitally transforming any business with the customer first leads to greater growth. The graphic from his study illustrates this point:

 

Closing The Digital Transformation Gap With Zero Trust

Gaps exist between the results digital transformation initiatives are delivering today, and the customer-driven value they’re capable of. According to Gartner, 75% of digital transformation projects are not aligned internally today, leading to delayed new product launches, mediocre experiences, and greater security risks than ever before. Interactive, IoT-enabled experiences and products are expanding the threatscape of enterprises to include Big Data, cloud, containers, DevOps, IoT systems, and more. With that comes a host of new exposure points, many of which allow access to sensitive data that must be protected with modern Privileged Access Management solutions that reduce risk in these modern enterprise use cases.

The new security perimeter is identity. Forrester estimates that 80% of data breaches are caused by privileged access abuse. Every smart, connected machine that replaces legacy production equipment is another identity that defines a manufacturer’s security perimeter.

As the use cases and adoption of smart, connected machines proliferate, so too does the urgency that manufacturers need to replace their legacy approaches to Privileged Access Management (PAM). Relying on outdated strategies for protecting administrative access to all machines needs to be replaced with a “never trust, always verify, enforce least privilege” approach.

IT needs to improve how they’re protecting the most privileged access credentials, the ‘keys to the kingdom,’ by granting just-enough, just-in-time privilege. Of the many cybersecurity approaches available today, Zero Trust Privilege (ZTP) enables IT to grant least privilege access based on verifying who is requesting access, the context of the request, and the risk of the access environment.

The more diverse any digital transformation strategy, the greater the risk of privileged credential abuse. Thwarting privileged credential abuse needs to start with a least privilege access approach, minimizing each attack surface, improving audit and compliance visibility while reducing risk, complexity, and costs. Leaders in Zero Trust include CentrifyMobileIronPalo Alto Networks, and others. Of these companies, Centrify’s approach to Zero Trust to prevent privileged access abuse shows the greatest potential for securing digital transformation initiatives and strategies.

How To Secure Digital Transformation Strategies

IDG Research found in their Security Priorities for 2018 study that 71% of security-focused IT decision-makers are aware of the Zero Trust model and 18% of enterprises are either running pilots or have implemented Zero Trust.

Zero Trust Privilege (ZTP) is the force multiplier digital transformation initiatives need to reach their true potential by securing administrative access to the complex mix of machinery and infrastructure – and the sensitive data they hold and use – that manufacturers rely on daily.

Starting with a strategic perspective, ZTP’s contribution to securing digital transformation deployments apply to every area of planning, pilots, platforms, product, and service data being designed to stop the leading cause of breaches, which is privileged credential abuse. The following graphic illustrates how ZTP needs to span every aspect of an enterprise’s digital transformation capabilities.

Source: World Economic Forum, Digital Transformation Initiative, May 2018

Conclusion

By 2020, 30% of Global 2000 companies will have allocated capital budget equal to at least 10% of revenue to fuel their digital transformation strategies according to IDC.  European spending on technologies and services that enable the digital transformation of business practices, products, and organizations is forecasted to reach $378.2B in 2022. The perennial growth these forecasts promise is predicated on enterprises delivering new experiences and innovative products, which create the oxygen that keeps their customer relationships alive.

Amidst all the potential for growth, enterprises need to realize every new infrastructure element, machine, or connected production asset is a new identity that collectively comprises the fabric of their security perimeter. Legacy cybersecurity approaches won’t scale to protect the proliferating number of smart machines being put into use today. Relying entirely on legacy approaches to PAM, where privileged access to systems and resources only inside the network are secure, is failing today. Smart, connected machinery and the products and experiences they deliver require an entirely new cybersecurity strategy, one based on a “never trust, always verify, enforce least privilege” approach. Centrify Zero Trust Privilege shows potential to meet this challenge by granting least privilege access based on verifying who is requesting access, the context of the request, and the risk of the access environment.

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