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Posts tagged ‘Manufacturing’

Five Ways AI Can Help Create New Smart Manufacturing Startups

smart manufacturing, AI, machine learning

AI and machine learning’s potential to drive greater visibility, control, and insight across shop floors while monitoring machines and processes in real-time continue to attract venture capital. $62 billion is now invested in 5,396 startups concentrating on the intersection of AI, machine learning, manufacturing, and Industry 4.0, according to Crunchbase.

PwC’s broader tech sector analysis shows a 30% year-over-year growth in funding rounds that reached $293.2 billion in 2021. Smart manufacturing startups are financed by seed rounds at 52%, followed by early-stage venture funding at 33%. The median last funding amount was $1.6 million, with the average being $9.93 million.

 Abundant AI startup opportunities in smart manufacturing and industry 4.0 

According to Gartner, “The underlying concept of Industry 4.0 is to connect embedded systems and smart production facilities to generate a digital convergence between industry, business, and internal functions and processes.” As a result, Industry 4.0 is predicted to grow from $84.59 billion in 2020 to $334.18 billion by 2028. AI and machine learning adoption in manufacturing are growing in five core fields: smart production, products and services improvements, business operations and management, supply chain, and business model decision-making. Deloitte’s survey on AI adoption in manufacturing found that 93% of companies believe AI will be a key technology to drive growth and innovation.

Machine intelligence (MI) is one of the primary catalysts driving increased venture capital investment in smart manufacturing. Startup CEOs and their customers want AI and machine learning models based on actual data, and machine intelligence is helping to make that happen. An article by McKinsey & Company provides valuable insights into market gaps for new ventures. McKinsey’s compelling data point is that those leading companies using MI achieve 3X to 4X the impact of their peers. However, 92% of leaders also have a process to track incomplete or inaccurate data – which is another market gap startups need to fill.

AI, Industry 4, smart manufacturing

McKinsey and the Massachusetts Institute of Technology (MIT) collaborated on a survey to identify machine intelligence leaders’ KPI gains relative to their peers. They found that leaders achieve efficiency, cost, revenue, service, and time-to-market advantages. Source: Toward smart production: Machine intelligence in business operations, McKinsey & Company. February 1, 2022.

Based on the uplift MI creates for new smart manufacturing startup funding and the pervasive need manufacturers have to improve visibility & control across shop floors, startups have many potential opportunities. The following are five that AI and machine learning is helping to create:

  1. AI-enabled Configure, Price, and Quote (CPQ) systems that can factor in supply chain volatility on product costs are needed. Several startups are already using AI and machine learning in CPQ workflows, and they compete with the largest enterprise software providers in the industry, including Salesforce, SAP, Microsoft, and others. However, no one has taken on the challenge of using AI to factor in how supply chain volatility changes standard and actual costs in real-time. For example, knowing the impact of pricing changes based on an allocation, how does that impact standard costs per unit on each order? Right now, an analyst needs to spend time doing that. AI and machine learning could take on that task so analysts could get to the larger, more complex, and costly supply chain problems impacting CPQ close rates and revenue.
  2. Using AI-enabled real-time data capture techniques to identify anomalies in throughput as an indicator of machine health. The aggregated data manufacturing operations produced every day holds clues regarding each machine’s health on the shop floor. Automated data capture can identify scrap rates, yield rates and track actual costs. However, none of them can analyze the slight variations in process flow product outputs to warn of possible machine or supply chain issues. Each process manufacturing machine runs at its cadence or speed, and having an AI-based sensor system track and analyze why speeds are off could save thousands of dollars in maintenance costs and keep the line running. In addition, adding insight and intelligence to the machine’s real-time data feeds frees quality engineers to concentrate on more complex problems.
  3. Industrial Internet of Things (IIoT) and edge computing data can be used for fine-tuning finite scheduling in real-time. Finite scheduling is part of the broader manufacturing systems organizations rely on to optimize shop floor schedules, machinery, and staff scheduling. It can be either manually intensive or automated to provide operators with valuable insights. A potential smart manufacturing opportunity is a finite scheduler that relies on AI and machine learning to keep schedules on track and make trade-offs to ensure resources are used efficiently. Finite schedulers also need greater accuracy in factoring in frequent changes to delivery dates. AI and machine learning could drive greater on-time delivery performance when integrated across all the shop floors a manufacturer relies on.
  4. Automated visual inspections and quality analysis to improve yield rates and reduce scrap. Using visual sensors to capture data in real-time and then analyze them for anomalies is in its nascent stages of deployment and growth. However, this is an area where captured data sets can provide machine learning algorithms with enough accuracy to identify potential quality problems on products before they leave the factory. Convolutional neural networks are an effective machine learning technique for identifying patterns and anomalies in images. They’re perfect for the use case of streamlining visual inspection and in-line quality checks in discrete, batch, and process manufacturing.
  5. Coordinated robotics (Cobots) to handle assemble-to-order product assembly. The latest cobots can be programmed to stay in sync with each other and perform pick, pack, ship, and place materials in warehouses. What’s needed are advanced cobots that can handle simple product assembly at a more competitive cost as manufacturers continue to face chronic labor shortages and often run a shift with less than half the teams they need.

Talent remains an area of need 

Manufacturers’ CEOs and COOs say that recruiting and retaining enough talent to run all the production shifts they need is the most persistent issue. In addition, those manufacturers located in remote regions of the world are turning to robotics to fulfill orders, which opens up opportunities for integrating AI and machine learning to enable cobots to complete assemble-to-order tasks. The unknown impact of how fast supply chain conditions change needs work from startups, too, especially in tracking actual cost performance. These are just a few opportunities for startups looking to apply AI and machine learnings’ innate strengths to solve complex supply chain, manufacturing, quality management, and compliance challenges.

5 Proven Ways Manufacturers Can Get Started With Analytics

5 Proven Ways Manufacturers Can Get Started With Analytics

Going into 2020, manufacturers are at an inflection point in their adoption of analytics and business intelligence (BI). Analytics applications and tools make it possible for them to gain greater insights from the massive amount of data they produce every day. And with manufacturing leading all industries on the planet when it comes to the amount of data generated from operations daily, the potential to improve shop floor productivity has never been more within reach for those adopting analytics and BI applications.

Analytics and BI Are High Priorities In Manufacturing Today

Increasing the yield rates and quality levels for each shop floor, machine and work center is a high priority for manufacturers today. Add to that the pressure to stay flexible and take on configure-to-order and engineer-to-order special products fulfilled through short-notice production runs and the need for more insight into how each phase of production can be improved. Gartner’s latest survey of heavy manufacturing CIOs in the 2019 CIO Agenda: Heavy Manufacturing, Industry Insights, by Dr. Marc Halpern. October 15, 2018 (Gartner subscription required) reflects the reality all manufacturers are dealing with today. I believe they’re in a tough situation with customers wanting short-notice production time while supply chains often needing to be redesigned to reduce or eliminate tariffs. They’re turning to analytics to gain the insights they need to take on these challenges and more. The graphic below is from Gartner’s latest survey of heavy manufacturing CIOs, it indicates the technology areas where heavy manufacturing CIOs’ organizations will be spending the largest amount of new or additional funding in 2019 as well as the technology areas where their organizations will be reducing funding by the highest amount in 2019 compared with 2018:

Knowing Which Problems To Solve With Analytics

Manufacturers getting the most value from analytics start with a solid business case first, based on a known problem they’ve been trying to solve either in their supply chains, production or fulfillment operations. The manufacturers I’ve worked with focus on how to get more orders produced in less time while gaining greater visibility across production operations. They’re all under pressure to stay in compliance with customers and regulatory reporting; in many cases needing to ship product quality data with each order and host over 60 to 70 audits a year from customers in their plants. Analytics is becoming popular because it automates the drudgery of reporting that would otherwise take IT team’s days or weeks to do manually.

As one CIO put it as we walked his shop floor, “we’re using analytics to do the heavy data crunching when we’re hosting customer audits so we can put our quality engineers to work raising the bar of product excellence instead of having them run reports for a week.” As we walked the shop floor he explained how dashboards are tailored to each role in manufacturing, and the flat-screen monitors provide real-time data on how five key areas of performance are doing. Like many other CIOs facing the challenge of improving production efficiency and quality, he’s relying on the five core metrics below in the initial roll-out of analytics across manufacturing operations, finance, accounting, supply chain management, procurement, and service:

  • Manufacturing Cycle Time – One of the most popular metrics in manufacturing, Cycle Time quantifies the amount of elapsed time from when an order is placed until the product is manufactured and entered into finished goods inventory. Cycle times vary by segment of the manufacturing industry, size of manufacturing operation, global location and relative stability of supply chains supporting operations. Real-time integration, applying Six Sigma to know process bottlenecks, and re-engineering systems to be more customer-focused improve this metrics’ performance. Cycle Time is a predictor of the future of manufacturing as this metric captures improvement made across systems and processes immediately.
  • Supplier Inbound Quality Levels – Measuring the dimensions of how effective a given supplier is at consistently meeting a high level of product quality and on-time delivery is valuable in orchestrating a stable supply chain. Inbound quality levels often vary from one shipment to the next, so it’s helpful to have Statistical Process Control (SPC) charts that quantify and show the trends of quality levels over time. Nearly all manufacturers are relying on Six Sigma programs to troubleshoot specific trouble spots and problem areas of suppliers who may have wide variations in product quality in a given period. This metric is often used for ranking which suppliers are the most valuable to a factory and production network as well.
  • Production Yield Rates By Product, Process, and Plant Location – Yield rates reflect how efficient a machine or entire process is in transforming raw materials into finished products. Manufacturers rely on automated and manually-based approaches to capture this metric, with the latest generation of industrial machinery capable of producing its yield rate levels over time. Process-related manufacturers rely on this metric to manage every production run they do. Microprocessors, semiconductors, and integrated circuit manufacturers are continually monitoring yield rates to determine how they are progressing against plans and goals. Greater real-time integration, improved quality management systems, and greater supply chain quality and compliance all have a positive impact on yield rates. It’s one of the key measures of production yield as it reflects how well-orchestrated entire production processes are.
  • Perfect Order Performance – Perfect order performance measures how effective a manufacturer is at delivering complete, accurate, damage-free orders to customers on time. The equation that defines the perfect order Index (POI) or perfect order performance is the (Percent of orders delivered on time) * (Percent of orders complete) * (Percent of orders damage free) * (Percent of orders with accurate documentation) * 100. The majority of manufacturers are attaining a perfect order performance level of 90% or higher, according to The American Productivity and Quality Center (APQC). The more complex the product lines, configuration options, including build-to-order, configure-to-order, and engineer-to-order, the more challenging it is to attain a high, perfect order level. Greater analytics and insights gained from real-time integration and monitoring help complex manufacturers attained higher perfect order levels over time.
  • Return Material Authorization (RMA) Rate as % Of Manufacturing – The purpose of this metric is to define the percentage of products shipped to customers that are returned due to defective parts or not otherwise meeting their requirements. RMAs are a good leading indicator of potential quality problems. RMAs are also a good measure of how well integrated PLM, ERP and CRM systems, resulting in fewer product errors.

Conclusion

The manufacturers succeeding with analytics start with a compelling business case, one that has an immediate impact on the operations of their organizations. CIOs are prioritizing analytics and BI to gain greater insights and visibility across every phase of manufacturing. They’re also adopting analytics and BI to reduce the reporting drudgery their engineering, IT, and manufacturing teams are faced with as part of regular customer audits. There are also a core set of metrics manufacturers rely on to manage their business, and the five mentioned here are where many begin.

Securing Multi-Cloud Manufacturing Systems In A Zero Trust World

Securing Multi-Cloud Manufacturing Systems In A Zero Trust World

Bottom Line: Private equity firms are snapping up manufacturing companies at a quick pace, setting off a merger and acquisition gold rush, while leaving multi-cloud manufacturing systems unprotected in a Zero Trust world.

Securing the Manufacturing Gold Rush of 2019

The intensity private equity (PE) firms have for acquiring and aggregating manufacturing businesses is creating an abundance of opportunities for cybercriminals to breach the resulting businesses. For example, merging formerly independent infrastructures often leads to manufacturers maintaining — at least initially — multiple identity repositories such as Active Directory (AD), which contain privileged access credentials, usernames, roles, groups, entitlements, and more. Identity repository sprawl ultimately contributes to maintenance headaches but, more importantly, security blind spots that are being exploited by threat actors regularly. A contributing factor is a fact that private equity firms rarely have advanced cybersecurity expertise or skills and therefore don’t account for these details in their business integration plans. As a result, they often rely on an outdated “trust but verify” approach, with trusted versus untrusted domains and legacy approaches to identity access management.

The speed PE firms are driving the manufacturing gold rush is creating a sense of urgency to stand up new businesses fast – leaving cybersecurity as an afterthought, if even a consideration at all. Here are several insights from PwC’s Global Industrial Manufacturing Deals Insights, Q2 2019 and Private Equity Trend Report, 2019, Powering Through Uncertainty:

  • 39% of all PE investors rate the industrial manufacturing sector as the most attractive for acquiring and rolling up companies into new businesses.
  •  The manufacturing industry saw a 31% increase in deal value from Q1 2019 to Q2 2019 with industrial manufacturing megadeals driving deal value to $27.4B in Q2, 2019, on 562 deals.
  • Year-to-date North American manufacturing has generated 184 deals worth $15.2B in 2019.
  •  Worldwide and North American cross-sector manufacturing deal volumes increased by 32% and 30% in Q2, 2019 alone.

PE firms are also capitalizing on how many family-run manufacturers are in the midst of a generational change in ownership. Company founders are retiring, and their children, nearly all of whom were raised working on the shop floor, are ready to sell. PE firms need to provide more cybersecurity guidance during these transactions to secure companies in transition. Here’s why:

How To Secure Multi-Cloud Manufacturing Systems in a Zero Trust World

To stop the cybercriminals’ gold rush, merged manufacturing businesses need to take the first step of adopting an approach to secure each acquired company’s identity repositories, whether on-premises or in the cloud. For example, instead of having to reproduce or continue to manage the defined rights and roles for users in each AD, manufacturing conglomerates can better secure their combined businesses using a Multi-Directory Brokering approach.

Multi-Directory Brokering, such as the solution offered by Privileged Access Management provider Centrify, empowers an organization to use its existing or preferred identity directory as a single source of truth across the organization, brokering access based on a single identity rather than having to manage user identities across multiple directories. For example, if an organization using AD acquires an organization using a different identity repository or has multiple cloud platforms, it can broker access across the environment no matter where the “master” identity for an individual exists. This is particularly important when it comes to privileged access to critical systems and data, as “identity sprawl” can leave gaping holes to be exploited by bad actors.

Multi-Directory Brokering is public cloud-agnostic, making it possible to support Windows and Linux instances in one or multiple Infrastructure-as-a-Service (IaaS) platforms to secure multi-cloud manufacturing systems. The following diagram illustrates how Multi-Directory Brokering scales to support multi-cloud manufacturing systems that often rely on hybrid multi-cloud configurations.

Manufacturers who are the most negatively impacted by the trade wars are redesigning and re-routing their supply chains to eliminate tariffs, so they don‘t have to raise their prices. Multi-cloud manufacturing systems are what they’re relying on to accomplish that. The future of their business will be heavily reliant upon how well they can secure the multi-cloud configurations of their systems. That’s why Multi-Directory Brokering makes so much sense for manufacturers today, especially those looking for an exit strategy with a PE firm.

The PE firms driving the merger and acquisition (M&A) frenzy in specific sectors of manufacturing need to take a closer look at how Identity and Access Management (IAM) is being implemented in the manufacturing conglomerates they are creating. With manufacturing emerging as a hot industry for PE, M&A, and data breaches, it’s time to move beyond replicating Active Directories and legacy approaches to IAM. One of the most important aspects of a successful acquisition is enabling administrators, developers, and operations teams to access systems securely, without massive incremental cost, effort, and complexity.

Conclusion

The manufacturing gold rush for PE firms doesn’t have to be one for cybercriminals as well. PE firms and the manufacturing companies they are snapping up need to pay more attention to cybersecurity during the initial integration phases of combining operations, including how they manage identities and access. Cybercriminals and bad actors both within and outside the merged companies are lying in wait, looking for easy-exploitable gaps to exfiltrate sensitive data for monetary gain, or in an attempt to thwart the new company’s success.

Sources:

Global industrial manufacturing deals insights: Q2 2019, PwC, 2019. A PDF of the study is accessible here (6 pp., no opt-in).

Private Equity Trend Report, 2019, Powering Through Uncertainty, PwC, February 2019, 80 pp., PDF, no opt-in.

Smart Machines Are The Future Of Manufacturing

Smart Machines Are The Future Of Manufacturing

  • Industrial Internet of Things (IIoT) presents integration architecture challenges that once solved can enable use cases that deliver fast-growing revenue opportunities.
  • ISA-95 addressed the rise of global production and distributed supply chains yet are still deficient on the issue of data and security, specifically the proliferation of IIoT sensors, which are the real security perimeter of any manufacturing business.
  • Finding new ways to excel at predictive maintenance, and cross-vendor shop floor integration are the most promising applications.
  • IIoT manufacturing systems are quickly becoming digital manufacturing platforms that integrate ERP, MES, PLM and CRM systems to provide a single unified view of product configurations.

These and many other fascinating insights are from an article McKinsey published titled IIoT platforms: The technology stack as value driver in industrial equipment and machinery which explores how the Industrial Internet of things (IIoT) is redefining industrial equipment and machinery manufacturing. It’s based on a thorough study also published this month, Leveraging Industrial Software Stack Advancement For Digital TransformationA copy of the study is downloadable here (PDF, 50 pp., no opt-in). The study shows how smart machines are the future of manufacturing, exploring how IIoT platforms are enabling greater machine-level autonomy and intelligence.

The following are the key takeaways from the study:

  • Capturing IIoT’s full value potential will require more sophisticated integrated approaches than current automation protocols provide. IIoT manufacturing systems are quickly becoming digital manufacturing platforms that integrate ERP, MES, PLM and CRM systems to provide a single unified view of product configurations and support the design-to-manufacturing process. Digital manufacturing platforms are already enabling real-time monitoring to the machine and shop floor level. The data streams real-time monitoring is delivering today is the catalyst leading to greater real-time analytics accuracy, machine learning adoption and precision and a broader integration strategy to the PLC level on legacy machinery. Please click on the graphic to expand for easier reading.

  • Inconsistent data structures at the machine, line, factory and company levels are slowing down data flows and making full transparency difficult to attain today in many manufacturers. Smart machines with their own operating systems that orchestrate IIoT data and ensure data structure accuracy are being developed and sold now, making this growth constraint less of an issue. The millions of legacy industrial manufacturing systems will continue to impede IIoT realizing its full potential, however. The following graphic reflects the complexities of making an IIoT platform consistent across a manufacturing operation. Please click on the graphic to expand for easier reading.

  • Driven by price wars and commoditized products, manufacturers have no choice but to pursue smart, connected machinery that enables IIoT technology stacks across shop floors. The era of the smart, connected machines is here, bringing with it the need to grow services and software revenue faster than transaction-based machinery sales. Machinery manufacturers are having to rethink their business models and redefine product strategies to concentrate on operating system-like functionality at the machine level that can scale and provide a greater level of autonomy, real-time data streams that power more accurate predictive maintenance, and cross-vendor shop floor integration. Please click on the graphic for easier reading.

  • Machines are being re-engineered starting with software and services as the primary design goals to support new business models. Machinery manufacturers are redefining existing product lines to be more software- and services-centric. A few are attempting to launch subscription-based business models that enable them to sell advanced analytics of machinery performance to customers. The resulting IIoT revenue growth will be driven by platforms as well as software and application development and is expected to be in the range of 20 to 35%. Please click on the graphic to expand for easier reading.

Seven Things You Need To Know About IIoT In Manufacturing

  • Global spending on IIoT Platforms for Manufacturing is predicted to grow from $1.67B in 2018 to $12.44B in 2024, attaining a 40% compound annual growth rate (CAGR) in seven years.
  • IIoT platforms are beginning to replace MES and related applications, including production maintenance, quality, and inventory management, which are a mix of Information Technology (IT) and Operations Technology (OT) technologies.
  • Connected IoT technologies are enabling a new era of smart, connected products that often expand on the long-proven platforms of everyday products. Capgemini estimates that the size of the connected products market will be $519B to $685B by 2020.

These and many other fascinating insights are from IoT Analytics’ study, IIoT Platforms For Manufacturing 2019 – 2024 (155 pp., PDF, client access reqd). IoT Analytics is a leading provider of market insights for the Internet of Things (IoT), M2M, and Industry 4.0. They specialize in providing insights on IoT markets and companies, focused market reports on specific IoT segments and Go-to-Market services for emerging IoT companies. The study’s methodology includes interviews with twenty of the leading IoT platform providers, executive-level IoT experts, and IIoT end users. For additional details on the methodology, please see pages 136 and 137 of the report. IoT Analytics defines the Industrial loT (lloT) as heavy industries including manufacturing, energy, oil and gas, and agriculture in which industrial assets are connected to the internet.

The seven things you need to know about IIoT in manufacturing include the following:

  • IoT Analytics’ technology architecture of the Internet of Things reflects the proliferation of new products, software and services, and the practical needs manufacturers have for proven integration to make the Industrial Internet of Things (IIoT) work. IoT technology architectures are in their nascent phase, showing signs of potential in solving many of manufacturing’s most challenging problems. IoT Analytics’ technology architecture shown below is designed to scale in response to the diverse development across the industry landscape with a modular, standardized approach.

  • IIoT platforms are beginning to replace MES and related applications, including production maintenance, quality, and inventory management, which are a mix of Information Technology (IT) and Operations Technology (OT) technologies. IoT Analytics is seeing IIoT platforms begin to replace existing industrial software systems that had been created to bridge the IT and OT gaps in manufacturing environments. Their research teams are finding that IIoT Platforms are an adjacent technology to these typical industrial software solutions but are now starting to replace some of them in smart connected factory settings. The following graphic explains how IoT Analytics sees the IIoT influence across the broader industrial landscape:

  • Global spending on IIoT Platforms for Manufacturing is predicted to grow from $1.67B in 2018 to $12.44B in 2024, attaining a 40% compound annual growth rate (CAGR) in seven years. IoT Analytics is finding that manufacturing is the largest IoT platform industry segment and will continue to be one of the primary growth catalysts of the market through 2024. For purposes of their analysis, IoT Analytics defines manufacturing as standardized production environments including factories, workshops, in addition to custom production worksites such as mines, offshore oil gas, and construction sites. The lloT platforms for manufacturing segment have experienced growth in the traditionally large manufacturing-base countries such as Japan and China. IoT Analytics relies on econometric modeling to create their forecasts.

  • In 2018, the industrial loT platforms market for manufacturing had an approximate 60%/40% split for within factories/outside factories respectively. IoT Analytics predicts this split is expected to remain mostly unchanged for 2019 and by 2024 within factories will achieve slight gains by a few percentage points. The within factories type (of lloT Platforms for Manufacturing) is estimated to grow from a $1B market in 2018 to a $1.5B market by 2019 driven by an ever-increasing amount of automation (e.g., robots on the factory floor) being introduced to factory settings for increased efficiencies, while the outside factories type is forecast to grow from $665M in 2018 to become a $960M market by 2019.

  • Discrete manufacturing is predicted to be the largest percentage of Industrial IoT platform spending for 2019, growing at a CAGR of 46% from 2018. Discrete manufacturing will outpace batch and process manufacturing, becoming 53% of all IIoT platform spending this year. IoT Analytics sees discrete manufacturers pursuing make-to-stock, make-to-order, and assemble-to-order production strategies that require sophisticated planning, scheduling, and tracking capabilities to improve operations and profitability. The greater the production complexity in discrete manufacturing, the more valuable data becomes. Discrete manufacturing is one of the most data-prolific industries there are, making it an ideal catalyst for IIoT platform’s continual growth.

  • Manufacturers are most relying on IIoT platforms for general process optimization (43.1%), general dashboards & visualization (41.1%) and condition monitoring (32.7%). Batch, discrete, and process manufacturers are prioritizing other use cases such as predictive maintenance, asset tracking, and energy management as all three areas make direct contributions to improving shop floor productivity. Discrete manufacturers are always looking to free up extra time in production schedules so that they can offer short-notice production runs to their customers. Combining IIoT platform use cases to uncover process and workflow inefficiencies so more short-notice production runs can be sold is driving Proof of Concepts (PoC) today in North American manufacturing.

  • IIoT platform early adopters prioritize security as the most important feature, ahead of scalability and usability. Identity and Access Management, multifactor-factor authentication, consistency of security patch updates, and the ability to scale and protect every threat surface across an IIoT network are high priorities for IIoT platform adopters today. Scale and usability are the second and third priorities. The following graphic compares IIoT platform manufacturers’ most important needs:

For more information on the insights presented here, check out IoT Analytics’ report: IIoT Platforms For Manufacturing 2019 – 2024.

Industry 4.0’s Potential Needs To Be Proven On The Shop Floor

  • 99% of mid-market manufacturing executives are familiar with Industry 4.0, yet only 5% are currently implementing or have implemented an Industry 4.0 strategy.
  • Investing in upgrading existing machinery, replacing fully depreciated machines with next-generation smart, connected production equipment, and adopting real-time monitoring including Manufacturing Execution Systems (MES) are manufacturers’ top three priorities based on interviews with them.
  • Mid-market manufacturers getting the most value out of Industry 4.0 excel at orchestrating a variety of technologies to find new ways to excel at product quality, improve shop floor productivity, meet delivery dates, and control costs.
  • Real-time monitoring is gaining momentum to improve order cycle times, troubleshoot quality problems, improve schedule accuracy, and support track-and-trace.

These and many other fascinating insights are from Industry 4.0: Defining How Mid-Market Manufacturers Derive and Deliver ValueBDO is a leading provider of assurance, tax, and financial advisory services and is providing the report available for download here (PDF, 36 pp., no opt-in). The survey was conducted by Market Measurement, Inc., an independent market research consulting firm. The survey included 230 executives at U.S. manufacturing companies with annual revenues between $200M and $3B and was conducted in November and December of 2018. Please see page 2 of the study for additional details regarding the methodology. One of the most valuable findings of the study is that mid-market manufacturers need more evidence of Industry 4.0, delivering improved supply chain performance, quality, and shop floor productivity.

Insights from the Shop Floor: Machine Upgrades, Smart Machines, Real-Time Monitoring & MES Lead Investment Plans

In the many conversations I’ve had with mid-tier manufacturers located in North America this year, I’ve learned the following:

  • Their top investment priorities are upgrading existing machinery, replacing fully depreciated machines with next-generation smart, connected production equipment, and adopting real-time monitoring including Manufacturing Execution Systems (MES).
  • Manufacturers growing 10% or more this year over 2018 excel at integrating technologies that improve scheduling to enable more short-notice production runs, reduce order cycle times, and improve supplier quality.

Key Takeaways from BDO’s Industry 4.0 Study

  • Manufacturers are most motivated to evaluate Industry 4.0 technologies based on the potential for growth and business model diversification they offer. Building a business case for any new system or technology that delivers revenue, even during a pilot, is getting the highest priority by manufacturers today. Based on my interviews with manufacturers, I found they were 1.7 times more likely to invest in machine upgrades and smart machines versus spending more on marketing. Manufacturers are very interested in any new technology that enables them to accept short-notice production runs from customers, excel at higher quality standards, improve time-to-market, all the while having better cost visibility and control. All those factors are inherent in the top three goals of business model diversification, improved operational efficiencies, and increased market penetration.

  • For Industry 4.0 technologies to gain more adoption, more use cases are needed to explain how traditional product sales, aftermarket sales, and product-as-a-service benefit from these new technologies. Manufacturers know the ROI of investing in a machinery upgrade, buying a smart, connected machine, or integrating real-time monitoring across their shop floors. What they’re struggling with is how Industry 4.0 makes traditional product sales improve. 84% of upper mid-market manufacturers are generating revenue using Information-as-a-Service today compared to 67% of middle market manufacturers overall.

  • Manufacturers who get the most value out of their Industry 4.0 investments begin with a customer-centric blueprint first, integrating diverse technologies to deliver excellent customer experiences. Manufacturers growing 10% a year or more are relying on roadmaps to guide their technology buying decisions. These roadmaps are focused on how to reduce scrap, improve order cycle times, streamline supplier integration while improving inbound quality levels, and provide real-time order updates to customers. BDOs’ survey results reflect what I’m hearing from manufacturers. They’re more focused than ever before on having an integrated engagement strategy combined with greater flexibility in responding to unique and often urgent production runs.

  • Industry 4.0’s potential to improve supply chains needs greater focus if mid-tier manufacturers are going to adopt the framework fully. Manufacturing executives most often equate Industry 4.0 with shop floor productivity improvements while the greatest gains are waiting in their supply chains. The BDO study found that manufacturers are divided on the metrics they rely on to evaluate their supply chains. Upper middle market manufacturers are aiming to speed up customer order cycle times and are less focused on getting their total delivered costs down. Lower mid-market manufacturers say reducing inventory turnover is their biggest priority. Overall, strengthening customer service increases in importance with the size of the organization.

  • By enabling integration between engineering, supply chain management, Manufacturing Execution Systems (MES) and CRM systems, more manufacturers are achieving product configuration strategies at scale. A key growth strategy for many manufacturers is to scale beyond the limitations of their longstanding Make-to-Stock production strategies. By integrating engineering, supply chains, MES, and CRM, manufacturers can offer more flexibility to their customers while expanding their product strategies to include Configure-to-Order, Make-to-Order, and for highly customized products, Engineer-to-Order. The more Industry 4.0 can be shown to enable design-to-manufacturing at scale, the more it will resonate with senior executives in mid-tier manufacturing.

  • Manufacturers are more likely than ever before to accept cloud-based platforms and systems that help them achieve their business strategies faster and more completely, with analytics being in the early stages of adoption. Manufacturing CEOs and their teams are most concerned about how quickly new applications and platforms can position their businesses for more growth. Whether a given application or platform is cloud-based often becomes secondary to the speed and time-to-market constraints every manufacturing business faces. The fastest-growing mid-tier manufacturers are putting greater effort and intensity into mastering analytics across every area of their business too. BDO found that Artificial Intelligence (AI) leads all other technologies in planned use.

Vodafone’s 2019 IoT Barometer Reflects Robust Growth In The Enterprise

  • 85% of enterprises who develop deep expertise with IoT succeed at driving revenue faster than competitors.
  • 81% of enterprises say Artificial Intelligence streamlines interpreting and taking action on data insights gained from IoT systems and sensors.
  • 68% of enterprises are using IoT to track the security of physical assets, making this use case the most common across enterprises today.
  • Transport & Logistics and Manufacturing & Industrials saw the most significant increase in adoption between 2018 and 2019.

These and many other fascinating insights are from the 6th annual Vodafone IoT Barometer, 2019.  The entire report can be downloaded here (PDF, 32 pp., e-mail opt-in). The methodology is based on 1,758 interviews distributed across the Americas (22%), EMEA (49%) and Asia-Pacific (29%). Eight vertical markets were included with manufacturing (22%), healthcare and wellness (14%) and retail, leisure, and hospitality (14%) being the three most represented markets.  Vodaphone is making an interactive tool available here for exploring the results.

Key insights from Vodafone’s 2019 IoT Barometer include the following:

  • 34% of global businesses are now using IoT in daily operations, up from 29% in 2018, with 95% of IoT adopters are already seeing measurable benefits. 81% of IoT adopters say their reliance on IoT has grown, and 76% of adopters say IoT is mission-critical to them. 58% are using analytics platforms to get more insights from their IoT data to improve decision making. 71% of enterprises who have adopted IoT expect their company and others like them will start listing data resources on their balance sheets as assets within five years.

  • 95% of enterprises adopting IoT are achieving tangible benefits and positive ROI. 52% of enterprises report significant returns on their IoT investments. 79% say IoT is enabling positive outcomes that would have been impossible without it, further reflecting robust growth in the enterprise. Across all eight vertical markets reducing operating costs (53%) and gaining more accurate data and insights (48%) are the most common benefits. Transitioning an IoT pilot to production based on cost reduction and improved visibility creates a compelling ROI for many enterprises. The following graphic compares IoT’s benefits to enterprises. Please click on the graphic to expand for easier reading.

  • Transport & Logistics and Manufacturing & Industrials saw the greatest increase in adoption between 2018 and 2019. Transport and Logistics had the highest IoT adoption rate at 42% followed by Manufacturing and Industrials at 39%. Manufacturers are facing the challenges of improving production efficiency and product quality while accelerating time-to-market for next-generation smart, connected products. IoT contributes to productivity improvements and creates opportunities for services-based business models, two high priorities for manufacturers in 2019 and beyond.  The following graphic from the interactive tool compares IoT adoption by industry based on Vodaphone’s IoT barometer data over the last six years:

  • 89% of most sophisticated enterprises have multiple full-scale projects in production, orchestrating IoT with analytics, AI and cloud, creating a technology stack that delivers real-time insights. Enterprises who lead IoT adoption in their industries rely on integration to gain scale and speed advantages quickly over competitors. The greater the real-time integration, the greater the potential to digitally transform an enterprise and remove roadblocks that get in the way of growing. 95% of adopters where IoT is fully integrated say it’s enabling their digital transformation, compared with 55% that haven’t started integration. The following graphics reflect how integrated enterprises’ IoT projects are with existing business systems and processes and the extent to which enterprises agree that IoT is enabling digital transformation.

  • 68% of enterprises are using IoT to track the security of physical assets, making this use case the most common across enterprises today. 57% of all enterprises are using IoT to manage risk and compliance. 53% are using it to increase revenue and cut costs, with 82% of high performing enterprises rely on IoT to manage risk and compliance. The following graphic compares the types of variables enterprises are using IoT to track today and plan to in the future.

  • IoT adoption is soaring in Americas-based enterprises, jumping from 27% in 2018 to 40% in 2019. The Americas region leads the world in terms of IoT usage assessed by strategy, integration, and implementation of IoT deployments. 73% of Americas-based enterprises are the most likely to report significant returns from their IoT investments compared to 47% for Asia-Pacific (APAC) and 45% for Europe, Middle East and Africa (EMEA).
  • 52% of IoT-enabled enterprises plan to use 5G when it becomes available. Enterprises are looking forward to 5G’s many advantages including improved security via stronger encryption, more credentialing options, greater quality of service management, more specialized services and near-zero latency. Vodafone predicts 5G will be a strong catalyst of growth for emerging IoT applications including connected cars, smart cities, eHealth and industrial automation.

 

How Machine Learning Improves Manufacturing Inspections, Product Quality & Supply Chain Visibility

Bottom Line: Manufacturers’ most valuable data is generated on shop floors daily, bringing with it the challenge of analyzing it to find prescriptive insights fast – and an ideal problem for machine learning to solve.

Manufacturing is the most data-prolific industry there is, generating on average 1.9 petabytes of data every year according to the McKinsey Global Insititute. Supply chains, sourcing, factory operations, and the phases of compliance and quality management generate the majority of data.

The most valuable data of all comes from product inspections that can immediately find exceptionally strong or weak suppliers, quality management and compliance practices in a factory. Manufacturing’s massive problem is in getting quality inspection results out fast enough across brands & retailers, other factories, suppliers and vendors to make a difference in future product quality.

How A Machine Learning Startup Is Revolutionizing Product Inspections

Imagine you’re a major brand or retailer and you’re relying on a network of factories across Bangladesh, China, India, and Southeast Asia to produce your new non-food consumer goods product lines including apparel. Factories, inspection agencies, suppliers and vendors that brands and retailers like you rely on vary widely on ethics, responsible sourcing, product quality, and transparency. With your entire consumer goods product lines (and future sales) at risk based on which suppliers, factories and product inspection agencies you choose, you and your companies’ future are riding on the decisions you make.

These career- and company-betting challenges and the frustration of gaining greater visibility into what’s going on in supply chains to factory floors led Carlos Moncayo Castillo and his brothers Fernando Moncayo Castillo and Luis Moncayo Castillo to launch Inspectorio. They were invited to the Target + Techstars Retail Accelerator in the summer of 2017, a competition they participated in with their cloud-based inspection platform that includes AI and machine learning and pervasive support for mobile technologies. Target relies on them today to bring greater transparency to their supply chains. “I’ve spent years working in non-food consumer goods product manufacturing seeing the many disconnects between inspections and suppliers, the lack of collaboration and how gaps in information create too many opportunities for corruption – I had to do something to solve these problems,” Carlos said. The many problems that a lack of inspection and supply chain visibility creates became the pain Inspectorio focused on solving immediately for brands and retailers. The following is a graphic of their platform:

Presented below are a few of the many ways the combining of a scalable inspection cloud platform combined with AI, machine learning and mobile technologies are improving inspections, product quality, and supply chain visibility:

  • Enabling the creation of customized inspector workflows that learn over time and are tailored to specific products including furniture, toys, homeware and garments, the factories they’re produced in, quality of the materials used. Inspectorio’s internal research has found 74% of all inspections today are done manually using a pen and paper, with results reported in Microsoft Word, Excel or PDFs, making collaboration slow and challenging. Improving the accuracy, speed and scale of inspection workflows including real-time updates across production networks drive major gains in quality and supply chain performance.
  • Applying constraint-based algorithms and logic to understand why there are large differences in inspection results between factories is enabling brands & retailers to manage quality faster and more completely. Uploading inspections in real-time from mobile devices to an inspection platform that contains AI and machine learning applications that quickly parse the data for prescriptive insights is the future of manufacturing quality. Variations in all dimensions of quality including factory competency, supplier and production assembly quality are taken into account. In a matter of hours, inspection-based data delivers the insights needed to avert major quality problems to every member of a production network.
  • Reducing risk, the potential for fraud, while improving the product and process quality based on insights gained from machine learning is forcing inspection’s inflection point. When inspections are automated using mobile technologies and results are uploaded in real-time to a secure cloud-based platform, machine learning algorithms can deliver insights that immediately reduce risks and the potential for fraud. One of the most powerful catalysts driving inspections’ inflection point is the combination of automated workflows that deliver high-quality data that machine learning produces prescriptive insights from. And those insights are shared on performance dashboards across every brand, retailer, supplier, vendor and factory involved in shared production strategies today.
  • Matching the most experienced inspector for a given factory and product inspection drastically increases accuracy and quality. When machine learning is applied to the inspector selection and assignment process, the quality, and thoroughness of inspections increase. For the first time, brands, retailers, and factories have a clear, quantified view of Inspector Productivity Analysis across the entire team of inspectors available in a given region or country. Inspections are uploaded in real-time to the Inspectorio platform where advanced analytics and additional machine learning algorithms are applied to the data, providing greater prescriptive insights that would have ever been possible using legacy manual methods. Machine learning is also making recommendations to inspectors on which defects to look for first based on the data patterns obtained from previous inspections.
  • Knowing why specific factories and products generated more Corrective Action/Preventative Action (CAPA) than others and how fast they have been closed in the past and why is now possible. Machine learning is making it possible for entire production networks to know why specific factory and product combinations generate the most CAPAs. Using constraint-based logic, machine learning can also provide prescriptive insights into what needs to be improved to reduce CAPAs, including their root cause.

Reinventing After-Sales Service In A Subscription Economy World

  • 91% of manufacturers are investing in predictive analytics in the next 12 months, and 50% consider Artificial Intelligence (AI) a major planned investment for 2019 to support their subscription-based business models.
  • New subscription business models and smart, connected products are freeing manufacturers up from competing for one-time transaction revenues to recurring revenues based on subscriptions.
  • By 2020, manufacturers are predicting 67% of their product portfolios will be smart, connected products according to an excellent study by Capgemini.
  • 71% of manufacturers are using automated sensors for real-time monitoring and data capture of a product’s condition and performance, yet just 25% have the infrastructure in place to analyze it and maximize product uptime.

Manufacturers need to break their dependence on just selling products to selling services if they’re going to grow. Smart, connected products with IoT sensors embedded in them are the future of subscription business models and a key foundation of the subscription economy.

Product Reliability and Uptime Help Create Subscription Economies

In a subscription economy world, whoever excels at product reliability and uptime grows faster than competitors and defines the market. Airlines with the highest on-time ratings have designed in reliability and uptime as part of their company’s identity; their DNA is based on these goals. Worldwide Business Research (WBR) in collaboration with Syncron, a global provider of cloud-based after-sales service solutions focused on empowering the world’s leading manufacturers to maximize product uptime and deliver exceptional customer experiences, recently surveyed to see how manufacturers are addressing the reliability and uptime challenges so critical to growing subscription business.

The research study, Maximized Product Uptime: The Emerging Industry Standard provides insights into how manufacturers can improve their after-sales service solutions. A copy of the study can be downloaded here (PDF, 23 pp., opt-in). Please see pages 20 – 23 for additional details on the report’s methodology. WBR and Syncron designed the survey to gain a deep understanding of manufacturers’ ability to deliver on their customers increasing demand for maximized product uptime, surveying 200 original equipment manufacturers (OEMs), with respondents evenly split between the U.S. and European markets, as well as 100 equipment end-users

Key insights from the study include the following:

  • 34% of manufacturers are ready to compete in a subscription economy and have created a service strategy based on maximized product uptime. 39% are planning to have one in two years, and 22% are predicting it will be in 2020 or later before they have on in place. Capgemini found that manufacturers’ plans for smart, connected products would extend beyond these projections, making it a challenge of manufacturers to realize the new subscription revenue they’re planning on in the future.

  • 71% of manufacturers are using automated sensors including IoT for real-time monitoring and data capture of a product’s condition and performance, yet just 25% have the infrastructure in place to analyze it and maximize product uptime.  51% of manufacturers have systems in place for analyzing the inbound data generated from sensors, yet report they still have more work to do to make them operational.  The 25% of manufacturers with systems in place and at scale will have at least an 18-month jump on competitors who are just now planning on how to make use of the real-time data streams IoT sensors provide.

  • Predicting part failures before they occur (83%), optimizing product functionality based on usage (67%), and using stronger analytics to evaluate product performance (61%) matter most to manufacturers pursuing subscription models. Autonomous product operation (56%) and implementing stronger analytics on ROI ( 50%) are also extremely important. These findings further underscore how manufacturers need to design in reliability and uptime if they are going to succeed with subscription-based business models.

  • 91% of manufacturers are investing in predictive analytics in the next 12 months, and 50% consider Artificial Intelligence (AI) a major planned investment for 2019.  Creating meaningful data models from the massive amount of manufacturing data being captured using automated sensors and IoT devices is making predictive analytics, AI and machine learning extremely important to manufacturers’ IT planning budgets for 2019 and beyond. Combining predictive analytics, AI and machine learning to gain greater insights into pre-emptive maintenance on each production asset, installed product or device is the goal. Knowing when a machine or product will most likely fail is invaluable in ensuring the highest uptime and service reliability levels possible.

  • 77% of manufacturers say having an after-sales service model is critical to their customers’ success today.  Customers are ready to move beyond the legacy transactional, break-fix model of the past and want a more Amazon-like experience when it comes to uptime and reliability of every device they own as consumers and use at work. Speed, scale and simplicity are the foundational elements of a subscription business model, and the majority of manufacturers surveyed say their customers are leading them into a value-added after-sales service model.

How Blockchain Can Improve Manufacturing In 2019

  • The business value-add of blockchain will grow to slightly more than $176B by 2025, then exceed $3.1T by 2030 according to Gartner.
  • Typical product recalls cost $8M, and many could be averted with improved track-and-traceability enabled by blockchain.
  • Combining blockchain and IoT will revolutionize product safety, track-and-traceability, warranty management, Maintenance, Repair & Overhaul (MRO), and lead to new usage-based business models for smart, connected products.
  • By 2023, 30% of manufacturing companies with more than $5B in revenue will have implemented Industry 4.0 pilot projects using blockchain, up from less than 5% today according to Gartner.

Blockchain’s greatest potential to deliver business value is in manufacturing. Increasing visibility across every area of manufacturing starting with suppliers, strategic sourcing, procurement, and supplier quality to shop floor operations including machine-level monitoring and service, blockchain can enable entirely new manufacturing business models. Supply chains are the foundation of every manufacturing business, capable of making use of blockchain’s distributed ledger structure and block-based approach to aggregating value-exchange transactions to improve supply chain efficiency first. By improving supplier order accuracy, product quality, and track-and-traceability, manufacturers will be able to meet delivery dates, improve product quality and sell more.

Capgemini Research Institute’s recent study, Does blockchain hold the key to a new age of supply chain transparency and trust? provide valuable insights into how blockchain can improve supply chains and manufacturing. A copy of the study is available here (PDF, 32 pp., no opt-in). Capgemini surveyed 731 organizations globally regarding their existing and planned blockchain initiatives. Initial interviews yielded 447 organizations who are currently experimenting with or implementing blockchain. Please see pages 25 & 26 of the study for additional details regarding the methodology.

Key takeaways of the study include the following:

  • Typical product recalls cost $8M, and many could be averted with improved track-and-traceability enabled by blockchain. Capgemini found that there was 456 food recalls alone in the U.S. last year, costing nearly $3.5B. Blockchain’s general ledger structure provides a real-time audit trail for all transactions secured against modifications making it ideal for audit and compliance-intensive industries.

  • Gaining greater cost savings (89%), enhancing traceability (81%) and enhancing transparency (79%) are the top three drivers behind manufacturer’s blockchain investments today. Additional drivers include increasing revenues (57%), reducing risks (50%), creating new business opportunities (44%) and being more customer-centric (38%). The following graphic from the study illustrates the manufacturer’s priorities for blockchain. Capgemini finds that improving track-and-traceability is a primary driver across all manufacturers, consistent with the broader trend of manufacturers adopting software applications that improve this function today. That’s also understandable given how additional regulatory compliance requirements are coming in 2019 and those manufacturers competing in highly regulated industries including aerospace & defense, medical devices, and pharma are exploring how blockchain can give them a competitive edge now

  • Digital marketplaces, tracking critical supply chain parameters, tracking components quality, preventing counterfeit products, and tracking asset maintenance are the five areas Capgemini predicts blockchain will see the greatest adoption. Based on interviews with industry experts and startups, Capgemini found 24 blockchain use cases which are compared by level of adoption and complexity in the graphic below. The use cases reflect how managing supplier contracts is already emerging as one of the most popular blockchain use cases for manufacturing organizations today and will accelerate as compliance becomes even more important in 2019.

  • Manufacturers have the most at-scale deployments of blockchain today, leading all industries included in the study. Blockchain adoption is still nascent across all industries included in the study, with 6% of manufacturers having at-scale implementations today. Customer products manufacturers lead in pilots, with 15% actively [purusing blockchain in limited scope today. And retailers trail all industries with 91% having only proofs of concept.

  • Combining IoT and blockchain at the shipping container level in supply chains increases authenticity, transparency, compliance to product and contractual requirements while reducing counterfeiting. In highly regulated industries including Aerospace & Defense (A&D), Consumer Packaged Goods (CPG), medical devices, and pharma, combining IoT and blockchain provides real-time data on the shipping container conditions, tamper-proof storage, each shipment’s locational history and if there have been changes in temperature and product condition. Capgemini sees use cases where a change in a shipment’s temperature as measured by a sensor change sends alerts regarding contractual compliance of perishable meats and produce, averting the potential of bad product quality and rejected shipments once they reach their destination.

  • Capgemini found that 13% of manufacturers are Pacesetters and are either implementing blockchain at scale or have pilots in at least one site. Over 60% of Pacesetters believe that blockchain is already transforming the way they collaborate with their partners. Encouraged by these results, Pacesetters are set to increase their blockchain investment by 30% in the next three years. They lead early stage experimenters and all implementers on three core dimensions of organizational readiness. These include end-to-end visibility across functions, detailed and defined supportive processes, and availability of the right talent to succeed.

  • Lack of a clear ROI, immature technology and regulatory challenges are the top three hurdles Pacesetter-class manufacturers face in getting blockchain initiatives accepted and into production. All implementations face these three challenges in addition to having to overcome the lack of complementary IT systems at the partner organizations. The following graphic compares the hurdles all manufacturers face in getting blockchain projects implemented by the level of manufacturers adoption success (Pacesetter, early-stage experimenters, all implementers).

Source: Capgemini Research Institute, Does blockchain hold the key to a new age of supply chain transparency and trust? October, 2018

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